Guest Experience Guide Kat VR INC Sacramento, CA Job Details Part-time $17 an hour 22 hours ago Benefits 401(k) Flexible schedule Qualifications Greeting customers Crowd control Retail store experience Clean workspace maintenance Venue guest services Full Job Description We're the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that's surviving a zombie apocalypse or battling on the high seas. Since 2017, we've led the industry in location-based VR. Join us and help build the future of entertainment! Interested in working at Sandbox VR?

What You Will Be Doing:

Create Unforgettable Guest Moments Greet guests with energy and invite them into an exciting, welcoming environment Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up Proactively share offers (F&B, repeat visits, gift cards) to boost engagement Be a Tech & Experience Expert Master our proprietary tech and keep gear calibrated Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests Communicate with management and tech support when issues arise, clearly and quickly Keep Things Running Smoothly Maintain a spotless, high-energy store that meets Sandbox VR standards Sanitize gear thoroughly and display materials/gift cards to brand expectations Prepare iPads, body trackers, and gear before and after every session

What We Are Looking For:

Egoless & Coachable:

You take feedback well and pitch in wherever needed

Adaptable & Proactive:

You're resourceful, self-driven, and good with change

Team-Focused:

You stay positive and celebrate group wins

Reliable:

On time, in uniform, and ready to shine

Physically Able:

On your feet, some lifting (up to 40 lb.), quick on feet

Weekend Availability:

Required Experience:

1+ year in retail/hospitality

Exceptional Guest Services Pay:

$17.00 per hour

Benefits:

401(k) Flexible schedule

Work Location:

In person