Guest Experience Guide

Guest Experience Guide FloridaRAMA Saint Petersburg, FL Job Details Temporary | Part-time | Seasonal From $14 an hour 1 day ago Benefits Store discount Employee discount Flexible schedule Referral program Qualifications Guest relations Interpersonal skills Bar Stocking Mobile devices Full Job Description FloridaRAMA seeks an upbeat, enthusiastic and energetic customer-focused individual to join our Guest Experience team. In this position, you will make all guests feel welcome and help meet their needs throughout their FloridaRAMA journey. You will perform entry-level duties that include customer service, maintenance and retail store functions. All Guest Experience Guides will be cross-trained to work in various areas throughout FloridaRAMA, but will focus on a particular task during their shift. The ideal candidate is passionate about engaging with the public to provide remarkable experiences at Tampa Bay's first destination for experiencing immersive art and technology. If you're a people person who loves sharing and talking, we hope you apply! Responsibilities

• Consistently offer a professional, friendly greetings and engaging customer service to all visitors and guests
• Maintain a positive attitude towards Guests, Co-Workers and the leadership team
• Lead small group docent tours for Field trips and group visits
• Contribute to the Guest's experience by anticipating their needs and offering information
• Scan and verify tickets upon entry
• Ensure the safety of all guests, keep FloridaRAMA clear of hazards
• Guide guests to exits or provide other instructions or assistance in case of emergency
• Provide assistance to guests with special needs
• Promote FloridaRAMA events and memberships through word of mouth or social media
• Maintain clean and organized displays making sure inventory levels are adequate
• Restock merchandise throughout the day
• Process cash and credit card transactions utilizing the Point of Sale system
• Assist with special events including set-up and take-down
• Promote the FloridaRAMA brand while following rules, regulations and guidelines set forth by "Fairgrounds Projects Inc."
• Wipe down and sanitize exhibit and workspaces Benefits
• Individual Membership & FREE tickets, for Friends and Family!
• Generous Merchandise Discount
• FUN and Creative Work Environment!
• Flexible Schedule
• ...and MUCH More! Requirements
• Minimum age 17
• Must have ability to work weekends and holidays
• Ability to stand or walk for extended periods of time
• Ability to work under pressure with a heightened sense of urgency
• Self-motivated with the ability to work independently and be a team player
• Have a growth mindset
• Must be able to bend, stoop, lift and may require the use of a ladder
• 1 year of experience using hand held device (mobile phone, ipad, ipod or tablet)
• Able to occasionally lift up to 40lbs. Nice to Haves
• Retail, Hospitality, Museum or Theme Park experience
• Bar or Cafe experience Information

Location:

2606 Fairfield Ave S, St. Petersburg, FL 33712

• Starting wage is $14.00 / hour
• We provide a flexible work schedule with 15 - 25 hours/week, weekend availability is required
• Working environment is unique and varies from: oce, warehouse, and immersive exhibit

Job Type:

Part-time Pay:

From $14.00 per hour Expected hours: 15 - 20 per week

Benefits:

Employee discount Flexible schedule Referral program

Schedule:

Weekends required Day shift Holidays Night shift

Work Location:

In person

Job Types:

Part-time, Temporary, Seasonal Pay:

From $14.00 per hour

Benefits:

Employee discount Flexible schedule Referral program

Work Location:

In person