The Tulsa Botanic Garden is hiring a part-time Visitor Center Associate. We are looking for an energetic, positive and outgoing person to create welcoming and positive interactions, as well as a personalized experience for each guest. The Visitor Center Associate serves as the front-line ambassador for the Garden. This will be a guest-centric role therefore customer service, hospitality and a bright personality will be key. Weekend and evening availability is required. As a non-profit organization we work together to promote the beauty of plants and nature while building and sustaining an exceptional botanical garden. We are passionate about educating guests, rooting ourselves in the community and using our creative minds and skills to further the growth of the Garden.

Job Duty Highlights:

 Greet and orient guests while providing information, promoting and answering questions regarding memberships and upcoming events and programs  Process all admissions, memberships and Gift Shop transactions  Use established procedures to open and close the Visitor Center and other facilities including cleaning and preparing guest areas  Tidy and restock Gift Shop items  Mitigate guest concerns, gather and share feedback with management  Assist with answering phones

Job Qualifications and Highlights:

 Microsoft and Windows proficiency  Current ABLE license preferred or ability to obtain  Familiarity with the outdoors/gardens is favorable  Strong customer service skills  Display a friendly and helpful demeanor  Ability to problem-solve and multitask while remaining organized  Ability to work independently  Valid Driver's License and reliable transportation

Working Conditions and Environmental Exposures:

The position is primarily a standing, indoor office position with intermitted walking and sitting. While performing the duties of this job, the employee may occasionally have exposure to outside weather conditions and uneven, unpaved terrain. The noise level in the work environment is usually moderate. The employee may be asked to lift 50+ pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Interested Candidates:

Email a cover letter, resume and 3 references to kelly@tulsabotanic.org. No phone calls please.

Pay:

$15.00 per hour

Work Location:

In person