A Travel or Tour Guide leads tours for groups of visitors or tourists. Leads tours of museums or famous or historic sites, and provides visitors with details and anecdotes about the history and significance of buildings, artwork or collections. Travels with a group of tourists, plans site visits and daily itineraries, interprets languages, and shares specialized knowledge about a country or city with the group.
This position is designed to be an ambassador for the Aquarium through a variety of on-site and off-site educational programs. Duties include participating in offsite outreaches, member programs, supporting daily education and interpretive programs and engaging with guests.
Essential Functions:
Adhere to the South Carolina Aquarium Policies Provide an exceptional visitor experience for all guests Engage guests through daily shows, guided tours, and gallery interpretation Participate in outreach programs Assist and deliver educational programs in partnership with other departments and community groups. SCA 1st Responder Other duties as required
Knowledge, Skills, and Abilities:
Outstanding interpretive skills Ability to adjust for the dynamic needs of audiences of all ages Must be able to deliver interpretive programs in engaging and effective ways to groups of 10-200 people Skills needed to combine creativity, enthusiasm, and exemplary teaching methods to engage visitors in science related activities Excellent interpersonal communication skills, both written and verbal Willingness to foster a growth mindset by celebrating the effort to improve as professionals, conservationists and community members Ability to maintain a sense of humor Must be able to handle live animals Adhere to uniform and personal appearance policy Must have a working knowledge of Aquarium exhibits and animals Ability to work weekends and evenings
Education and Experience Required:
Prefer some experience in a related field with demonstrated teamwork and interpretive skills
Licenses and Certifications Required:
Valid Driver's License First Aid, CPR, and AED - Required to either possess or obtain prior to start date Supervision of others:
N/A Physical Requirements:
Often standing, carrying up to 50 lb and driving, sitting; average walking, bending, stooping, crouching, climbing ladders, kneeling, balancing, pushing and pulling, crawling, computer and phone tasks.
Working Conditions:
Normal office environment, public contact, rotating shifts, weekends and required to wear a radio; outdoor work required. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not construed to be an exhaustive list of all job duties performed by the personnel classified. The Aquarium is an "at-will" employer, and as such, employment with the Aquarium is not for a fixed term, or definite period and may be terminated at the will of either party, with or without cause, and without prior notice.
