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Tour Guide - Grand Ole Opry
Career Insights for Travel / Tour Guide
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Based on Tennessee data
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What they do
A Travel or Tour Guide leads tours for groups of visitors or tourists. Leads tours of museums or famous or historic sites, and provides visitors with details and anecdotes about the history and significance of buildings, artwork or collections. Travels with a group of tourists, plans site visits and daily itineraries, interprets languages, and shares specialized knowledge about a country or city with the group.
$34,689 / year median in Tennessee
+13% projected growth
Job Description
Effectively communicates scripted information including the history of the Grand Ole Opry House and the Grand Ole Opry during an entertaining walking tour of the Grand Ole Opry House facility and associated television production studios. During a walking tour of the facility, engages tour groups with interesting and approved facts and stories of Grand Ole Opry, its members and their interactions within the Grand Ole Opry House as provided by an approved script.
Presents a high-energy, entertaining scripted tour of the Grand Ole Opry House while escorting groups through the facility. Actively engages the guests throughout the tour while communicating approved information regarding the facility and the Grand Ole Opry Manages and maintains materials used for tours, including but not limited to listening devices used on tours, tour scanners, and radios - including responsibility for charging and sanitizing of the units as well as reporting issues with units. Assumes responsibility for the safety of the group and facility. Collects and scans tickets from individual or groups. Ensures that tour guests are presented a photo opportunity. Distributes brochures, coupons, and general information on establishment or other entities of Ryman Hospitality Properties (RHP). Responds to questions from guests about the Grand Ole Opry House, Grand Ole Opry Show or RHP businesses. Provides information on other attractions within the RHP family. Serves as a Facility Host/ess as dictated by the business/staffing needs assisting with facility or concessions duties or supervision. Responsible for making sure all guests stay with the tour at all times. Assists management and/or Leads in opening and closing duties as assigned, including properly turning on lights, opening dressing rooms, placing ropes on appropriate doors, placing stanchions on stage, setting up tour videos, etc. Performs other duties as assigned.
Education
High school diploma or equivalent preferred
Experience
Previous customer service and/or public speaking experience preferred
Knowledge, Skills and Abilities
Must have good public speaking skills Good oral and listening communication skills required