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GA
Go Ape USA
Outdoor Adventure Guide
Career Insights for Travel / Tour Guide
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Based on Texas data
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What they do
A Travel or Tour Guide leads tours for groups of visitors or tourists. Leads tours of museums or famous or historic sites, and provides visitors with details and anecdotes about the history and significance of buildings, artwork or collections. Travels with a group of tourists, plans site visits and daily itineraries, interprets languages, and shares specialized knowledge about a country or city with the group.
$37,733 / year median in Texas
+16% projected growth
Job Description
Seeking all Adventurers and Outdoor Enthusiasts! Get Paid to Play! Now hiring for end of summer and fall opportunities. As a Go Ape Outdoor Adventure Guide, you will be primarily responsible for instructing participants how to navigate our treetop adventure courses as well as other ground-based outdoor recreation activities. You will engage with guests of all ages and backgrounds, providing safety instructions, facilitating challenges, and offering encouragement to ensure an exciting and memorable experience. Your primary focus will be on delivering exceptional customer service, maintaining safety standards, and promoting an environment of fun and adventure. Candidates for this position must be 18 years of age or older at time of hire. If under 18, please review our career site for other opportunities that may be available that can accommodate minors. What benefits or perks are offered to an Outdoor Adventure Guide? Flexible scheduling Commission Program Tips On demand pay (Instant Pay) Unlimited admission Discounted merchandise and tickets Employee Assistance Program (EAP) Referral bonuses Employee reward programs 401(k) Access to our Adventure Fund What are the responsibilities of an Outdoor Adventure Guide? Health & Safety Conduct pre-course safety briefings, demonstrating proper usage of safety equipment and protocols. Monitor participants while they navigate through treetop obstacles, ensuring compliance with safety guidelines. React promptly and effectively to any safety concerns or emergencies, providing assistance and support when necessary. Regularly inspect and maintain equipment and personal protective equipment (PPE) to guarantee its safety and functionality. Guest Engagement Welcome and engage with participants, creating a friendly and inclusive atmosphere for all guests. Instruct participants on proper techniques for navigating zip lines and treetop obstacles, as well as other ground-based activities (axe throwing, nets course, outdoor escape room). Encourage and motivate individuals to overcome challenges, fostering a positive and supportive environment. Assist participants who may be hesitant or facing difficulties, ensuring their confidence and enjoyment throughout the course. Celebrate with guests after the completion of their adventure, encouraging and escalating feedback, awarding return incentives, and promoting merchandise. Customer Service Provide exceptional customer service, addressing questions, concerns, and inquiries from participants. Offer helpful recommendations and tips to enhance the participants' experience. Ensure participants adhere to Go Ape policies and procedures, maintaining a respectful and enjoyable atmosphere for all.