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The Arlington Resort Hotel & Spa

Banquet Server

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Job Description

A Banquet Server interacts with guests in a positive and friendly manner to ensure they have a great experience when dining and/or meeting at the hotel. The server will be attentive to our guests making them feel welcome, comfortable, and relaxed. Essential Duties and Responsibilities
  • Assist in ensuring events are on time.
  • Maintain high standards of safety and cleanliness in all areas in which the event is taking place
  • Communicate any areas of need, problems, and concern to banquet manager.
  • Ensure each guest has a pleasant dining experience by delivering items, fulfilling guest requests, removing courses, replenishing utensils, and refilling glasses.
  • Have knowledge of: 1. All hotel facilities, services, and hours of operation. 2. Entertainment and special events scheduled in the hotel.
  • Must be flexible to work any shift, including weekends and holidays.
  • Maintain a clean and neat work area and appearance.
  • Know all safety and emergency procedures.
  • Adhere to hotel's dress code policy.
  • Perform other related duties as assigned
  • One-year prior hotel banquet experience preferred.
  • High school diploma or GED.
  • Professional and positive demeanor.
  • Truly enjoy working with the public in a variety of situations.
  • Ability to perform multiple tasks and functions well under pressure.
  • Ability to perform job function with attention to detail, speed, and accuracy Ability to work cohesively with co-workers