Customer Service Fort McDowell Golf Club Fort McDowell, Arizona, 85264, United States Posted on October 14, 2026 New job! Apply early to increase your chances of getting hired. Explore Related Opportunities Bartenders jobs near me in Arizona Jobs near me in Arizona Bartenders jobs Job Description
POSITION
The Buffet Server
SALARY RANGE
$9- $11.70
DEPARTMENT:
Food and Beverage STATUS:
NON-EXEMPT REPORTS TO
The Buffet Supervisor
JOB SUMMARY
The Buffet Server will provide exceptional guest service in the Buffet restaurant at We Ko Pa Casino Resort. The Buffet Server is responsible for taking drink orders and providing efficient table maintenance in The Buffet area. They will follow all guest service requirements provided in the We Ko Pa Way service guide and departmental training and adhere to a 4-diamond service level. Will perform like duties in all casino and resort outlets as designated by business demands. Must be able to work nights, weekends, holidays and events needed by business demands. Will maintain the highest level of service standards at all times to provide the best dining experience in the area. Our team will demonstrate and promote our We-Ko-Pa-Way Service Culture at all times.
EDUCATION AND/OR EXPERIENCE
One year as a quick service restaurant or sit down a la carte restaurant food server.
Self-motivated with attention to detail4 diamond resort or casino experience preferred.
Strong analytical skillsMust have the ability to memorize menu and upsell menu itemsMust be able to work on InfoGenesis point of sale systems.
Must be able to pass a math test to ensure accurate cash handling transactionsMust have a valid food handlers' certificationMust complete Title IV certificationMust complete and maintain a DRAM or similar alcohol awareness certification
REQUIREMENTS/DUTIES
Provides exceptional guest service to both external and internal guests by maintaining and exhibiting the Casino Resort We-Ko-Pa Way Service Standards Smile and GreetName and MeetThank you and Goodbye Accountable to all standards set forth in the We-Ko-Pa Way Casino Resort service guide.
The Buffet Server will provide exceptional service in the restaurant at all timesThey will execute and provide drink service and table maintenance in an efficient and friendly fashionThe Buffet server will assist overall operations for both the bingo snack bar and casino quick-serve restaurants as required by business demands.
Under the direction of the Buffet Supervisor will work together with the team to ensure a clean work environment with emphasis on 100% compliance of all health and safety standards.
Strives for guest satisfaction through positive interactions, accuracy of orders and timeliness of service. Fills in as needed to provide outstanding service in the restaurant or other areas necessary. Will be responsible to complete all required departmental trainingWill work daily to assist with keeping proper stock and inventory of all service station needs and main buffet items.
Will perform daily opening and closing side work as required by management.
Addresses any and all food, beverage or service related guest issues and utilizes creativity and resources available to maintain optimum satisfaction. Involves a supervisor or manager when issues arrive that are unable to be solved. Works in the restaurant 90% of the time with a "hands-on" mentality for guest service.
Must be knowledgeable of all health department standards.
Must receive and have a current Food Handlers Card at all times.
Must complete the Management Title IV training through Human ResourcesMust complete and maintain DRAM certification or similar certification for alcohol service.
Assists in banquet and catering events for the department including off site events when we required. Performs other related duties as required by departmentMust be able to lift in excess to 50 pounds and push or pull 100.Must be able to obtain and maintain State/Tribal License (including extensive background check).Must pass pre-employment drug test.
WORK CONDITIONS
While performing the duties of this job, the employee is required to: Bend, reach, stand, walk for 34-66% of workday.
Eye/hand coordination for 34-66% of workday.
Exposed to hot/cold temperatures for 34-66% of workday.
Exposed to dust/smoke for 1-33% of workday.
Sit for 1-15% of workday.
Must be able to obtain and maintain State/Tribal License (including extensive background check).While working on casino floor, employees are exposed to high level of secondhand smoke and noise daily
INDIAN PREFERENCE
Preference will be given to qualified applicants who are members of federally recognized Indian tribes. To be considered for Indian Preference, you must submit your Certificate of Indian Blood (CIB) with your application. Scan to Apply Just scan this QR code to apply from your phone. Fast Easy Apply on the go Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Job Location Fort McDowell, Arizona, 85264, United States Frequently asked questions about this position Similar Jobs In Fort McDowell, Arizona Bartender Fort McDowell Enterprises Fort McDowell, Arizona Bartender Pita Jungle Scottsdale, Arizona Bartender Chandler Cafe LLC Chandler, Arizona Event Bartender & Server Hotel Solaya Scottsdale, Arizona Spirit House Craft Cocktail Bartender/Server/Barista SanTan Brewing + Distilling Chandler, Arizona See Job Details