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The Duke Golf Course

Server

Career Insights for Waiter / Waitress

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$30,678 / year median in Arizona

+6% projected growth

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Job Description

Job Overview We are seeking an energetic and dedicated Server to join our restaurant team! As a Server, you will be the face of our establishment, delivering exceptional guest experiences through attentive service, expert menu knowledge, and a warm, welcoming attitude. Your role is vital in creating memorable dining moments, ensuring guests feel valued and satisfied from the moment they arrive until their departure. This position offers an exciting opportunity to showcase your hospitality skills in a lively environment that celebrates food, beverage, and guest relations. Duties Greet guests promptly with enthusiasm and guide them to their tables, providing menus and answering initial questions about the menu offerings. Take accurate food and beverage orders using the POS system. Serve food and drinks efficiently while maintaining high standards of presentation and cleanliness, including beverage service such as cocktails, spirits, wine knowledge, and food handling. Process sales transactions accurately, including cash handling and credit card processing. Upsell menu items to enhance guest experience and increase sales opportunities through effective suggestive selling techniques. Maintain cleanliness and sanitation standards by bussing tables, resetting dining areas, and adhering to food safety protocols throughout service. Provide exceptional guest relations by addressing questions about menu items, accommodating special requests, and ensuring overall guest satisfaction during their visit. Skills Proven experience in food service or restaurant environments with a strong foundation in hospitality principles. Proficiency with POS systems. Extensive knowledge of beverage service including cocktails, spirits, wine pairings, and bartending techniques. Excellent time management skills to handle multiple tables efficiently during busy hours. Strong customer service skills with the ability to engage guests warmly and professionally. Basic math skills for accurate bill calculation and cash handling procedures. Culinary experience or kitchen familiarity is a plus for understanding food preparation and presentation standards. Ability to upsell menu items confidently to enhance guest experience while increasing revenue opportunities. Knowledge of food safety practices including proper sanitation, food handling, and allergy awareness. Demonstrated ability to work as part of a team in a fast-paced environment while maintaining a positive attitude. Join us as a Server where your passion for hospitality will shine! You'll be part of a dynamic team dedicated to creating memorable dining experiences through exceptional service and genuine guest care—every shift is an opportunity to make someone's day better!
Pay:
$15.15 per hour
Benefits:
Employee discount Paid sick time Paid time off
Work Location:
In person