A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to thehigh standardsand reputation ofOmni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments,we'dlove to have you on our team.
Responsibilities:
Acknowledge and greet all guests,anticipateguest needs, and respond to guest inquiries or requests. Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service. Mustmaintainfull familiarity with menus and knowledge of beverage offerings, including wine service. Complete station set-up and breakdown/side-work. Polish and clean all water glassware on assigned station during each shift. Take food and beverage orders andupsellas often as possible. Be pleasant, smile and greet all guests using surnames when obtained. Send orders using MICROS systems. Communicate withthe culinaryteamregardingmeal requirements, allegories, dietaryneeds,and special requests. Alert Restaurant Managerimmediatelyif a guest has a suggestion,complaintor issue. Presentaccuratecheckto guests and process payment. Assistin seating guests and answering phones fortherestaurantas needed. Crosstrain among other food and beverage outlets as needed. Perform any otherdutiesassigned by the restaurant manager.
Qualifications:
Must have a minimum of1 year of serving experience,preferably inhigh volumeandcasualenvironmentor part of an upscale hotel restaurant outlet. Must adhere and agree to compensation acknowledgement and tip reporting guidelines. Must have knowledge of wine, spirits, and beer. Must be able to work a variety of shifts,including weekends and holidays. Maintain a professional business appearance, attitude, and performance. Must have unexpired Food Handlersobtainedupon hire. Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster . Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com .
