A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
Server Job Description Snow Mountain, LLC is located in the spectacular Lassen Volcanic National Park in California. As one of the country's oldest national parks, Lassen is consumed with gorgeous hiking trails, picturesque lakes that afford fishing and kayaking, and cabins and campgrounds for the those that want to experience the rustic feel of the beautiful outdoors! This position is seasonal and will run through Mid-October. Affordable housing, if needed, is available.
Summary of Position:
Responsible for serving food and/or beverages in a timely, friendly and efficient manner in the company's continuing effort to deliver outstanding guest service.
Responsibilities:
Accurately take orders from guests, submit to kitchen using Point-of-Sales (POS) software, deliver food and drinks, bus tables or assist busser/runner Knowledge of restaurant and bar menu promotions and specials In an honest and timely manner, prepare checks, process credit cards, accept and make accurate change for cash payments Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures Provide timely, courteous service to all guests throughout the meal service Set tables, polish glasses, prepare workstations and other side work as assigned Accurately prepare sales and tip reports at shift's end, deposit cash and credit card receipts Understand Company Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas Complete other front of house duties such as host, and busser- food runner as needed to meet business requirements Other duties per Duties Checklist and as requested
Position Requirements:
Obtain ServSafe Certification in accordance with Company F&B policy Excellent customer service and people skills Must be able to work a variety of day, night, weekend, holiday shifts Must have excellent communication skills and be able to count change and reconcile paperwork Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people
Education and Experience:
Education:
High School Diploma or equivalent
Experience:
Minimum (1) year in a restaurant establishment Resort/National Park Concession preferred
Perks:
Employee housing available. Generous merchandise discounts for employees Opportunity to work in a breathtakingly beautiful location. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.
