Front of House Staff

General Requirements:

Haruka embraces diversity and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Qualifying Staff are part of a shift-based tip pool. Weekend Availability (Fri- Sun) is a MUST Required Skills Ability to work in a fast paced environment Strong Communication Skills Customer Service Orientation Commitment to Excellence Collaboration With Team Members Attention to Detail in Service Positive Attitude Willingness to Learn Time Management Skills Problem Solving Skills Cultural Awareness Ability to Handle Multiple Tasks Professionalism Conflict Resolution skills Ability to

Follow Health and Safety Regulations Job Details:

Own the full guest experience from greeting to farewell — attentive, knowledgeable, and composed at all times Maintain complete, confident knowledge of all menu items including sushi preparations, sake selections, and seasonal specials Guide guests through the menu; make thoughtful recommendations and describe dishes and sake pairings with clarity Accurately take and enter all food and beverage orders; communicate allergies and dietary restrictions to the kitchen without exception Deliver food and beverages to the correct guest without asking who ordered; maintain table cleanliness and anticipate needs throughout the meal Process payments accurately; close out tables promptly and correctly Complete all pre-shift and post-shift side work; attend pre-shift briefings and uphold Haruka's uniform and grooming standards at all times An ideal candidate will: Have +1 year restaurant experience Thrive in a busy, fast-paced environment Be able to remain calm under pressure Be a confident multitasker Have a real passion for hospitality, and giving guests a memorable experience Must be able to move, pull, carry or lift at least 40 pounds Must be able to occasionally kneel, bend, crouch and climb is required Must be able to perform physical activities such as lifting, cleaning, and stooping Must be able to stand, walk, lift, and bend for long periods of time Be comfortable working overtime as needed

Requirements:

Active Food Handlers Active RSB certifications Harassment training within 30 days of employment Must be eligible to work in the US.