Essential Responsibilities:

Guest Experience & Hospitality

Greet guests warmly and professionally
Guide guests through the menu with confidence and enthusiasm
Answer questions regarding ingredients, preparation methods, and allergens
Deliver food and beverages accurately and efficiently
Anticipate guest needs and provide attentive service throughout the dining experience
Maintain a calm and positive demeanor during high-volume service periods
Handle guest concerns professionally and escalate issues when necessary Food & Beverage Knowledge
Develop strong knowledge of Holbox menu offerings, seafood preparations,and beverages
Communicate menu changes, sold-out items, and daily specials accurately
Maintain awareness of allergy and dietary accommodation policies
Uphold food safety and sanitation standards at all times

Service Standards:

Maintain cleanliness and organization of service stations and dining areas
Assist with running food, resetting counter, and supporting teammates as needed
Follow opening, side work, and closing procedures
Maintain uniform and grooming standards
Uphold all company policies and procedures

Teamwork & Communication:

Work collaboratively with FOH and BOH teams
Communicate clearly and respectfully with supervisors and coworkers
Support a positive and professional workplace culture
Participate in pre-shift meetings and ongoing training

Qualifications:

Previous restaurant or hospitality experience preferred
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Passion for hospitality and guest service
Ability to stand and walk for extended periods
Ability to lift and carry up to 30 pounds
Flexible schedule availability, including nights, weekends, and holidays

Preferred Qualifications:

Experience in high-volume environments
Knowledge of seafood and Mexican cuisine
Familiarity with Michelin-level service standards

Physical Requirements:

Prolonged standing and walking
Frequent bending, lifting, reaching, and carrying trays or dishes
Ability to work in a busy and fast-paced environment Equal Opportunity Employer Statement Holbox is committed to creating an inclusive and respectful workplace.

We celebrate diversity and are committed to equal employment opportunities for all employees and applicants.

Pay:

$18.42 - $32.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Food provided Health insurance Paid sick time Paid training People with a criminal record are encouraged to apply

Work Location:

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