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Terranea Resort

Food Runner - Nelsons (Part Time)

Entry-Level JobVerifiedNo experience needed

Career Insights for Waiter / Waitress

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$33,929 / year median in California

+11% projected growth

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Job Description

Overview To provide an exceptional guest experience Maintain the company image and vision statement Participate in ongoing training and encourage the personal development of all associates Responsibilities Set up expo window area according to Nelson's standards Be able to take instruction from the Chef working the line Assure all items are delivered and prepared as orders are requested to guest specifications Maintain consistency of food item presentation Consistently keep the restaurant organized and clean Set up trash cans, plates, utensils, and to-go containers at start of shift Pick up soiled plates and beverages, and place into bus tubs Ensure full bus tubs get brought back into the kitchen Maintain cleanliness of work areas, china, glass, etc., throughout the day Set up heat lamps or umbrellas per a guests request Complete closing duties, including restocking items, turning off lights, etc. Ensure uniform and personal appearance are clean and professional Welcome and acknowledge all guests according to company standards Anticipate and address guests` service needs Speak with others using clear and professional language Ensure adherence to quality expectations and standards Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance Perform other reasonable job duties as requested by
Supervisors Additional Duties & Responsibilities:
Adhere to departmental policies and procedures Complete closing duties, including restocking items, etc. Effectively communicate with peers, management, line and front of the house employees Perform related duties as required Be responsible for the cleanliness of the immediate work area as well as the general property Qualifications Energetic, enthusiastic and motivational individual Must be able to speak, comprehend, and read English Must have strong communication skills Ability to implement and uphold service standards Ability to interact with all associates and guests of the resort Ability to work well in stressful, high-pressure situations Must be able to stand or walk for long periods of time Ability to prioritize and organize work assignments
Experience, Education, & Licensure:
High School diploma preferred Food Handler's Card needed
Compensation Base Pay Start Rate:
$16.90/hr.