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MOONO

Server / Hospitality / Front of House Associate

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Job Description

Overview Join our dynamic team as a Server and become the heart of an exceptional dining experience! In this lively role, you will be the friendly face that welcomes guests, guides them through our menu, and ensures every visit is memorable. Your enthusiasm, attention to detail, and passion for hospitality will create a warm atmosphere where guests feel valued and cared for. Whether you're seasoned in food service or eager to grow your skills in a vibrant environment, this position offers an exciting opportunity to thrive in the food industry. Paid training is provided, and your energy makes all the difference! Duties Greet guests warmly upon arrival and assist with seating arrangements, ensuring a smooth and welcoming guest flow. Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, and relay orders efficiently to kitchen staff. Provide detailed menu descriptions, recommend specials, and upsell items to enhance guest satisfaction and increase sales. Serve food and beverages promptly while maintaining high standards of presentation, food safety, and sanitation. Check in with guests regularly to ensure their needs are met, addressing any concerns promptly with professionalism and courtesy. Handle cash transactions accurately, including cash handling and cashiering duties, while maintaining accountability for all sales. Clear tables efficiently by bussing dishes and resetting tables quickly to maximize seating capacity during busy hours. Maintain cleanliness of service areas, adhere to sanitation standards, and follow proper food handling procedures at all times. Assist with opening or closing duties as needed, including setting up stations or cleaning up after service shifts. Utilize reservation platforms like OpenTable to manage bookings effectively and optimize guest experience. Collaborate seamlessly with kitchen staff, host/host team, and management to deliver a cohesive service experience. Experience Previous restaurant or food service experience is preferred; fine dining or nightclub background is a plus. Familiarity with POS systems such as Aloha POS or Micros POS enhances efficiency in order processing. Strong customer service skills with a focus on guest relations and hospitality excellence. Experience in food handling, sanitation practices, and food safety regulations ensures compliance and safety standards are met. Ability to manage multiple tables simultaneously through excellent time management skills in fast-paced environments. Basic math skills for accurate cash handling, billing, and check splitting are essential. Knowledge of upselling techniques to boost sales while enhancing guest satisfaction. Previous host/host or bussing experience provides a solid foundation for delivering exceptional service from arrival to departure. Embark on a rewarding journey where your energy fuels memorable moments! We're dedicated to creating an inclusive environment that values your contributions—come be part of our vibrant team!
Job Types:
Full-time, Part-time Pay:
$20.10 - $21.31 per hour
Benefits:
Employee discount Flexible schedule Food provided
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Professional Development
  • Dental Insurance
  • Discounts/Reimbursements