Server / Front of House chinese food - 3.9 Redwood City, CA Job Details Part-time | Full-time From $4,000 a month 1 day ago Qualifications Customer communication Full Job Description Overview Join our dynamic team as a Server / Front of House professional, where your energy and hospitality skills will create memorable experiences for our guests. In this lively role, you'll be the face of our restaurant, delivering exceptional customer service while efficiently managing food and beverage orders. Your enthusiasm and attention to detail will help foster a welcoming environment that keeps guests coming back. This paid position offers the opportunity to develop your hospitality expertise while working in a vibrant, fast-paced setting. Responsibilities Greet guests warmly and provide attentive, friendly service throughout their visit Take accurate food and beverage orders using POS systems such as Aloha POS and Micros POS, ensuring timely delivery Process sales transactions efficiently, including cash handling and credit card payments Upsell menu items, including cocktails, wines, spirits, and specialty dishes to enhance guest experience and increase sales Maintain cleanliness and sanitation standards in food handling areas and during beverage service Assist with food preparation and presentation when needed, supporting kitchen staff during busy periods Manage guest relations by addressing inquiries, resolving issues promptly, and ensuring overall satisfaction Use reservation management tools like OpenTable to coordinate seating arrangements and optimize table turnover Qualifications Proven experience in food service or restaurant environments, especially in fine dining or nightlife settings such as nightclubs or upscale bars Strong knowledge of POS systems including Aloha POS, Micros POS, and other POS platforms Demonstrated ability in cocktail mixing, wine knowledge, spirits experience, and beverage service techniques Excellent time management skills to handle multiple tables efficiently during peak hours Basic math skills for processing cash transactions accurately and managing sales reports Exceptional customer service skills with a friendly, professional demeanor Familiarity with food safety standards, sanitation practices, and proper food handling procedures Previous experience with serving alcohol responsibly and understanding liquor laws is preferred Join us to be part of a passionate team dedicated to delivering outstanding guest experiences through energetic service and culinary excellence. Your enthusiasm will help create an inviting atmosphere where every guest feels valued!