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Lakehouse Hotel and Resort

On-Call Banquet Server

Entry-Level JobVerifiedNo experience needed

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$33,929 / year median in California

+11% projected growth

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Job Description

On-Call Banquet Server The Banquet Server plays a key role in creating memorable guest experiences by providing exceptional food and beverage service during events. This position involves welcoming guests, ensuring smooth service, and maintaining professionalism throughout the event. Banquet Servers are also responsible for event setup, serving meals and drinks, and post-event cleanup, all while addressing guest needs and ensuring safety and satisfaction.
THE DUTIES OF AN ON-CALL BANQUET SERVER WILL INCLUDE, BUT NOT LIMITED TO THE FOLLOWING
Set up banquet rooms, including arranging tables, chairs, linens, and event-specific décor according to specifications. Greet and welcome guests, guide them to their assigned seats, and present menus as needed. Serve appetizers, entrees, desserts, and beverages promptly and with a high level of attention to detail. Skillfully carry and present trays of food and beverages while ensuring proper portioning and presentation. Refill beverages, including water and wine, and address guest requests for special accommodations or dietary restrictions. Clear plates, reset tables, and assist with maintaining a tidy and organized event space during and after the event. Collaborate with other banquet staff and kitchen teams to ensure seamless service and resolve any operational challenges. Uphold health, safety, and quality standards, ensuring compliance with all company and event regulations. Maintain a friendly, professional demeanor and address guest concerns or complaints promptly and courteously. Assist with event breakdown and post-event cleaning to restore the venue to its original state. Perform other duties as assigned by management to ensure the success of events. Strong ability to create positive guest experiences by delivering attentive and courteous service. Excellent verbal communication and interpersonal skills to engage with guests and team members effectively. A collaborative mindset to work efficiently with a team in high-pressure environments. Precision in following event specifications, serving instructions, and addressing guest needs. Ability to stand, walk, bend, lift, and perform repetitive motions for extended periods. Capable of lifting or pushing up to 35 lbs. Responsible Beverage Service (RBS) certification is preferred. Food Handler Card (FHC) is preferred. Quick thinking and adaptability to resolve issues or meet special requests during events. Must be at least 21 years of age.
JOIN THE ADVENTURE
Reminiscent of a summer lake house, The Lakehouse Resort is a refreshing deviation from the commonplace and promises a tranquil escape from life's daily stresses. We offer the optimal ambiance for a perfect event. Guests enjoy affordable luxury on the shores of sunny Lake San Marcos, matched with an unparalleled guest service experience. The Lakehouse Resort offers 143 spacious rooms inclusive of breathtaking views, spa-like showers, Serenity memory foam beds, 100+ channels of high-definition television with premium movie channels, complimentary wireless internet, a magnificent lobby area with a fireplace, a library, board games: 2 spacious pool decks and hot tubs, hammocks, fire pits, and many more legendary amenities. Guests of the resort are encouraged to enjoy our country club, The Links at Lakehouse, which offers 18 holes of championship golf, a driving range, and 18 holes of executive golf. Brickmans restaurant offers fine dining for breakfast, weekend brunch, lunch, and dinner. In-room dining guests can order off the full menu from the comfort of their hotel room. Lakehouse Resort prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.