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Server
Job
Lonigans
Estes Park, CO (In Person)
$51,580 Salary, Full-Time
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Job Description
Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner. Taking beverage/food orders and serving them to guests on a timely manner. Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations. Always respond to guest requests in a timely, friendly and efficient manner. Mix and garnish beverages according to recipe and portion control standards. Should be fully aware of the bar and lounge menu along with their prices and any applicable taxes. Take guest beverage or food orders and input them to the point-of-sale system. Establish rapport with guests to build loyal and satisfied customers. Possess comprehensive knowledge of the restaurant's menu, including ingredients, preparation methods, prices, and daily specials. Pick-up food orders from kitchen and communicate to the chef regarding any special preferences or allergy. Replenish beverages and ensure guest satisfaction throughout the meal service. Ensure serving station is well-stocked at all times. Should know basic cashiering procedures like handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers. Be responsible for billing/credit card/payment and collecting feedback from the guest. Clear tables and prepare for service by polishing cutlery, glassware and crockery etc. Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas. Return all equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors and completing closing checklist. Always take responsibility for ensuring a positive guest experience. Take ownership of guest request and follow up guests incidences. Attend daily briefings from management who will explain any special requirements for service. To ensure a very good relationship between the Bar, other F&B outlet, Kitchen, housekeeping & Front of the House. Assist in carrying out scheduled inventories of products and operating equipment. Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors or manager.