A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments, we'd love to have you on our team. Salary for this position is (based on experience): $12.14/hour plus gratuities. Full-Time Associates at Omni Interlocken are entitled to elect the following benefits: Medical, Dental, Vision and other healthcare benefits, Paid Maternity Leave, 401k, tuition reimbursement, Holiday Pay and Paid Time Off Accrual. Omni Interlocken reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race. Additional associate benefits offered include free meals in Associate Café, golf privileges, discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.
Responsibilities:
Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests. Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service. Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service. Complete station set-up and breakdown/side-work. Polish and clean all water glassware on assigned station during each shift. Take food and beverage orders and upsell as often as possible. Be pleasant, smile and greet all guests using surnames when obtained. Send orders using MICROS systems. Communicate with the culinary team regarding meal requirements, allegories, dietary needs, and special requests. Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue. Present accurate check to guests and process payment. Assist in seating guests and answering phones for the restaurant as needed. Crosstrain among other food and beverage outlets as needed. Perform any other duties assigned by the restaurant manager.
Qualifications:
Must have a minimum of 1 year of serving experience, preferably in high volume and casual environment or part of an upscale hotel restaurant outlet. Must adhere and agree to compensation acknowledgement and tip reporting guidelines. Must have knowledge of wine, spirits, and beer. Must be able to work a variety of shifts, including evenings, weekends, and holidays. Maintain a professional business appearance, attitude, and performance. Must have unexpired Food Handlers and TIPS alcohol certification obtained upon hire. Must be 18 years or older. Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs. This position will be open and posted until filled, with a minimum posting period of three days. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster . Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com .
