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M2
Mizu 21
Waiters and Waitresses
Career Insights for Waiter / Waitress
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Scorecard
Based on Connecticut data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$35,982 / year median in Connecticut
+14% projected growth
Job Description
Essential Duties and Responsibilities Serve two to four tables as determined by management Maintain complete knowledge of restaurant's food and beverage preparation Sell alcohol and food items Presenting the menu and helping customers select food Enter and complete customer's orders on computer system, and delivering food to tables Interact with guests in a friendly and efficient manner; ensure guests' complete satisfaction by exceeding their expectations Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant Setting the tables Check identification of guests to consuming alcoholic beverages; refuse to serve beverages in a polite manner to guests who are not of legal age Report to work in a neat and clean uniform; maintain well-groomed hair and personal hygiene as established by company policy Perform other duties as directed Qualifications (Knowledge, Skills, and Abilities) Basic reading and writing skills Basic computer skills Ability to listen and communicate effectively Multi-task oriented Knowledge of workplace safety procedures Must be able to suggestively sell food and beverage items