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Banquet Server
Career Insights for Waiter / Waitress
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Scorecard
Based on Connecticut data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$35,982 / year median in Connecticut
+14% projected growth
Job Description
Come Join the Waterford Hotel Group Team!! At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER. The Banquet Server is responsible for delivering exceptional food and beverage service during banquet and event functions in accordance with Marriott brand standards. This role supports meetings, weddings, conferences, and special events by ensuring timely, polished, and guest-focused service while maintaining a professional appearance and positive demeanor at all times. This position will be not available until February 2026. What You Will Be Doing Provide high-quality, full-service food and beverage service during banquet events, including plated meals, buffets, and reception-style functions Set up, maintain, and break down according to event orders (BEOs) and Marriott standards Serve guests promptly, professionally, and courteously, anticipating needs and responding to requests Ensure proper table settings, cleanliness, and presentation throughout the event Communicate effectively with the Director of Banquets, banquet captains, kitchen staff, and event managers Follow all food safety, sanitation, and alcohol service guidelines Handle guest concerns or special requests promptly and professionally, escalating issues as needed Maintain knowledge of menu items, ingredients, and service procedures Uphold Marriott's service culture, appearance standards, and core values Assist with additional duties as assigned to support successful events Job Requirements Previous banquet or full-service hospitality experience preferred (hotel or upscale venue experience a plus) Strong guest service and communication skills Ability to work in a fast-paced environment while maintaining attention to detail Professional appearance and positive attitude Ability to stand and walk for extended periods Ability to lift and carry trays, tables, and equipment (up to 50 lbs) Ability to bend, reach, stoop, and move quickly during service Ability to follow directions and work as part of a team Flexibility to work mornings, evenings, weekends, and holidays as required You must be able to pass a thorough background check and be drug free Waterford Health and Wellness Health Insurance is available on the first of the month after hire! We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone's needs are different and there is something for everyone with numerous supplemental insurances to choose from. We know that life gets in the way, and YOU deserve to recharge. Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!
EXCITING EXTRAS
On Demand Pay
- Why wait for pay day
- get your pay when you need it24/7. Pet Insurance
- We cover the whole family, and all associates are eligible for discounted pet insurance. 401k Plan
- Nobody wants to work forever, start planning for your future now. Hotel Discounts
- It's one of the biggest industry perks. Shoes for Crews
- All associates are eligible for a shoe subsidy through Shoes for Crews.
For more information, please visit our website at waterfordhotelgroup.com
EOE/M/F/D/V
Source:
Hospitality Online