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Plan B Burger Bar

Server

Career Insights for Waiter / Waitress

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$35,982 / year median in Connecticut

+14% projected growth

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Job Description

Job Summary Join our vibrant team as a Server and become the heart of an exceptional dining experience! In this energetic role, you'll be the friendly face that welcomes guests, takes their orders, and ensures every visit is memorable. Your enthusiasm and attention to detail will help create a lively, welcoming atmosphere where guests feel valued and cared for. Whether guiding guests through our menu, recommending specials, or delivering their favorite dishes with a smile, you'll play a vital role in delivering top-tier customer service in a fast-paced, dynamic environment. This paid position offers an exciting opportunity to develop your hospitality skills while working in a lively setting that celebrates food, fun, and connection. Duties Greet guests warmly as they arrive, creating an inviting atmosphere from the moment they walk in. Present menus confidently and provide detailed descriptions of dishes, beverages, and specials to enhance guest choices. Take accurate orders using POS systems such as Aloha POS or Micros POS, ensuring all special requests are noted clearly. Serve food and beverages promptly and professionally, maintaining high standards of presentation and food safety. Upsell menu items by suggesting complementary dishes or drinks to maximize guest satisfaction and sales. Handle cash transactions accurately through POS systems and manage cash handling responsibilities with integrity. Maintain cleanliness and sanitation standards by bussing tables efficiently, resetting tables quickly for new guests, and adhering to food safety protocols. Assist with food preparation or kitchen support when needed to ensure smooth service flow during busy hours. Manage guest relations by addressing questions or concerns promptly, ensuring every guest leaves satisfied. Support sanitation practices by following proper food handling procedures and maintaining a clean work environment. Collaborate with team members including hosts/hostesses and kitchen staff to deliver seamless service experiences. Utilize reservation platforms like OpenTable for managing bookings and optimizing seating arrangements during peak times. Experience Previous restaurant or food service experience is highly preferred, especially in fine dining or upscale environments. Familiarity with POS systems such as Aloha POS or Micros POS enhances efficiency in order processing. Experience with culinary settings or food industry roles demonstrates your understanding of food handling and safety standards. Strong customer service skills are essential; previous host/host or serving experience is advantageous for creating welcoming guest interactions. Ability to manage time effectively during busy shifts ensures prompt service delivery without compromising quality. Knowledge of upselling techniques helps maximize sales while enhancing guest satisfaction. Basic math skills are necessary for accurate cash handling and transaction processing. Experience working in nightlife venues like nightclubs can be beneficial for managing high-energy environments but is not required. Join us if you're passionate about hospitality, eager to develop your skills across food service operations, and ready to create memorable moments for every guest! This position offers an engaging work environment where your enthusiasm makes all the difference—help us serve up exceptional experiences every day!
Job Type:
Part-time Pay:
From $6.38 per hour
Benefits:
Dental insurance Employee discount Flexible schedule Food provided Health insurance Vision insurance
Work Location:
In person