Job Summary Docklands Riverfront is seeking a friendly, dependable, and customer-focused New American Restaurant Worker to support daily restaurant operations and help provide an enjoyable dining experience for guests. This role involves assisting with customer service, food preparation and service, order fulfillment, cleanliness, restocking, and general restaurant operations. Responsibilities Welcome guests and provide friendly, professional customer service. Take customer orders accurately and communicate special requests to kitchen and service team members. Assist with preparing and serving New American menu items, appetizers, and beverages. Support food preparation, portioning, plating, packaging, and order assembly. Deliver completed food and beverage orders promptly and courteously. Answer customer questions about menu items, ingredients, and available options. Operate the point-of-sale system and process customer payments accurately. Maintain clean and organized dining areas, counters, service stations, and workspaces. Clear tables and help maintain a clean and welcoming guest environment. Restock food ingredients, beverages, utensils, napkins, packaging, and other restaurant supplies. Assist kitchen and front-of-house team members during busy service periods. Follow food handling, sanitation, cleanliness, and workplace safety procedures. Help maintain accurate orders, proper food presentation, and consistent service quality. Communicate customer concerns, special requests, and service issues to supervisors. Assist with opening, closing, cleaning, and general restaurant duties. Keep workstations clean, organized, and properly stocked throughout each shift. Handle food, supplies, and equipment carefully and responsibly. Communicate inventory and supply needs to supervisors. Work cooperatively with coworkers to maintain efficient restaurant operations. Perform other restaurant service and support duties as assigned. Qualifications Previous restaurant, food service, hospitality, or customer service experience is preferred but not required. Friendly, professional, and customer-focused attitude. Strong communication and interpersonal skills. Ability to work effectively as part of a restaurant team. Comfortable working in a fast-paced dining environment. Good attention to detail and order accuracy. Willingness to learn menu items, food preparation procedures, and service standards. Ability to maintain cleanliness and follow food safety practices. Reliable attendance and punctuality. Comfortable standing, walking, and performing hands-on restaurant duties throughout a shift. Ability to remain courteous and professional during busy service periods. Benefits Full-Time / Part-Time opportunities. Competitive compensation. On-the-job restaurant and customer service training. Supportive and team-oriented work environment. Opportunities to develop food preparation and hospitality skills. Opportunities for professional growth and advancement. Hands-on experience in restaurant operations. About Docklands Riverfront Docklands Riverfront provides a welcoming restaurant environment focused on food service, hospitality, and a positive guest experience. The restaurant team works together to provide quality food and attentive service while maintaining clean, organized, and efficient daily operations.
Pay:
$16.00 - $20.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 403(b) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Referral program Relocation assistance Vision insurance