A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
Hiring Servers, Bussers, Hosts and Dishwashers Trattoria Lucca Doral, FL Job Details Full-time $15 - $21 an hour 12 hours ago Qualifications Recycling Teamwork Restaurant cleaning experience Presentation skills Attention to detail Full Job Description
FRONT AND BACK OF THE OF HOUSE
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RESTAURANT TEAM
Servers, Bussers, Hosts, Dishwashers
JOB SUMMARY LUCCA DORAL
is seeking passionate, polished, and service-driven hospitality professionals to join our Front-of-House team. We are an upscale Italian trattoria scratch kitchen dedicated to authentic Italian cuisine, warm hospitality, refined service, and an exceptional dining experience. We are looking for individuals who understand that genuine hospitality is more than simply taking an order—it is the art of anticipating a guest's needs, creating a welcoming atmosphere, and delivering thoughtful, knowledgeable, and highly attentive service from the moment guests arrive until their departure. Front-of-House team members are expected to represent the
LUCCA DORAL
standard with professionalism, confidence, warmth, and attention to detail. Depending on the position, responsibilities may include guest reception, table service, food running, bussing, beverage service, sales development, and supporting management in maintaining efficient and elevated restaurant operations. This is an excellent opportunity for hospitality professionals who are passionate about Italian cuisine, wine, spirits, service, and the restaurant industry and who are interested in developing their skills within a sophisticated, high-energy environment.
CORE RESPONSIBILITIES
Guest Experience & Italian Hospitality Welcome and acknowledge every guest with genuine warmth, professionalism, and gracious Italian hospitality. Create an elevated yet approachable dining experience that reflects the spirit and culture of an authentic Italian trattoria. Maintain a polished, attentive, and discreet presence throughout the dining experience. Anticipate guest needs rather than waiting for requests. Develop positive guest relationships and encourage repeat business through exceptional service. Respond to questions, requests, and concerns promptly, professionally, and courteously. Maintain awareness of table progress and guest satisfaction throughout the entire meal. Food, Menu & Product Knowledge Maintain comprehensive knowledge of the restaurant's menu, including ingredients, preparation methods, sauces, pasta, proteins, pizzas, desserts, and daily or seasonal offerings. Understand common food allergens and dietary considerations and communicate guest requests accurately to management and the culinary team. Be able to confidently describe dishes, ingredients, flavor profiles, and appropriate pairings. Demonstrate a genuine interest in Italian cuisine and the culinary traditions represented by the restaurant. Maintain current knowledge of menu changes, specials, promotions, and unavailable items. Strong menu knowledge is an essential requirement for all guest-facing positions. Wine, Spirits & Beverage Service Develop and maintain a strong working knowledge of wines, Italian wines, spirits, cocktails, beer, coffee, and non-alcoholic beverages. Confidently guide guests through beverage selections based on their preferences and meal choices. Recommend appropriate wine and beverage pairings in a natural, knowledgeable, and non-aggressive manner. Maintain proper beverage service standards and presentation. Continue developing knowledge of Italian wine regions, varietals, spirits, and traditional Italian beverages. Service Excellence & Sales Development Take accurate food and beverage orders and enter them correctly into the Toast POS system. Practice professional and thoughtful suggestive selling throughout the guest experience. Identify opportunities to enhance the dining experience through appetizers, premium ingredients, additional courses, wine, cocktails, desserts, and after-dinner beverages. Present recommendations as part of hospitality rather than simply as a sales technique. Maintain awareness of check averages, table turns, and overall sales performance. Demonstrate confidence when presenting premium menu and beverage selections. Table & Dining Room Standards Maintain immaculate tables, dining areas, service stations, and guest-facing spaces. Ensure tables are properly set, cleared, reset, and maintained according to restaurant standards. Buss and reset tables promptly while remaining discreet and attentive to the guest experience. Assist servers, runners, bussers, hosts, and management as necessary to maintain smooth service. Maintain proper glassware, flatware, china, napkins, and service equipment throughout the shift. Follow established service sequences and restaurant standards consistently. POS, Payments & Cash Handling Accurately operate Toast POS and related reservation/table-management systems. Process cash and credit card transactions accurately and professionally. Maintain accountability for checks, payments, discounts, voids, and applicable restaurant procedures. Protect guest payment information and follow all company cash-handling and transaction policies. Food Safety, Sanitation & Professional Standards Follow all applicable food safety, sanitation, cleanliness, and personal hygiene requirements. Maintain a clean and organized workstation throughout the shift. Follow proper procedures for handling food, beverages, glassware, plates, and service equipment. Immediately communicate spills, hazards, damaged equipment, guest allergies, or food-safety concerns to management. Maintain proper grooming, uniform, personal appearance, and professional conduct at all times. Teamwork & Operational Support Work collaboratively with servers, bussers, runners, hosts, bartenders, kitchen staff, and management. Assist teammates during high-volume periods without being asked whenever possible. Maintain a positive, respectful, and professional attitude under pressure. Communicate clearly and efficiently with both Front-of-House and Back-of-House teams. Support opening, service, and closing procedures according to assigned responsibilities. Understand that every position contributes directly to the overall guest experience and success of the restaurant.
DISHWASHER / STEWARD POSITION
Position Overview The Dishwasher/Steward is responsible for maintaining a clean, organized, and sanitary dishwashing and kitchen support area. This position plays an essential role in supporting both the kitchen and front-of-house teams by ensuring that clean plates, glassware, silverware, cookware, and utensils are continuously available throughout service. Primary Responsibilities Wash, rinse, sanitize, and properly store all dishes, glassware, silverware, pots, pans, and kitchen equipment. Maintain the dishwashing area in a clean, organized, and sanitary condition at all times. Keep the dish machine operating properly and report any issues to management immediately. Sort and organize dirty dishes and return clean items to their designated locations. Assist kitchen staff with keeping cookware, utensils, and equipment available during service. Remove trash and recycling from designated areas and replace liners as needed. Sweep and mop floors in the dishwashing and designated kitchen areas. Keep floors, drains, walls, shelves, and surrounding areas clean and free of debris. Clean and sanitize dishwashing equipment and work areas at the end of each shift. Properly store cleaning supplies and equipment after use. Assist with general cleaning and sanitation duties as directed by management. Follow all restaurant sanitation, food-safety, chemical-handling, and workplace-safety procedures. Immediately report broken dishes, damaged equipment, spills, or unsafe conditions to management. Be prepared to assist other areas of the restaurant when needed and when directed by management.
THE LUCCA DORAL STANDARD
At LUCCA DORAL, we believe exceptional hospitality is defined by attention to detail, product knowledge, genuine warmth, professionalism, and consistency. Our team members are expected to take pride in their appearance, their knowledge, their workspace, their teammates, and—most importantly—the experience we provide to every guest. We are seeking individuals who understand that fine dining is not simply about serving food. It is about creating an experience that guests remember. If you are passionate about hospitality, Italian cuisine, wine, service, and teamwork, we invite you to become part of the