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Restaurant Server - Hotel Food & Beverage
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Job Description
Join Marriott as a Guest Service Expert in our Food & Beverage Operations, delivering warm, attentive service that reflects our people-first culture. You'll greet and seat guests, take accurate food and beverage orders, coordinate with kitchen and bar teams, and ensure timely, polished service. Maintain cleanliness and safety standards, handle payments, resolve guest concerns, and promote menu items and specials. In this role, you'll receive comprehensive training, benefit from global career growth opportunities, and help create memorable dining experiences across Marriott's world-class hospitality portfolio. Responsibilities Greet and engage guests warmly, reflecting Marriott's service culture Accurately take and enter food and beverage orders into POS system Coordinate with kitchen and bar staff to ensure timely, correct orders Serve food and beverages following brand and safety standards Maintain cleanliness and organization of dining and service areas Handle payments, process transactions, and manage checks accurately Respond to guest questions, concerns, and special requests professionally Upsell menu items, specials, and promotions to enhance guest experience Follow all food safety, sanitation, and responsible alcohol service guidelines Support team members and assist with opening/closing side work as needed Required Skills Point-of-sale (POS) system operation Cash handling and payment processing Food and beverage service techniques Menu knowledge and suggestive selling Food safety and sanitation practices Alcohol service knowledge and ID verification Customer service and hospitality Conflict resolution and de-escalation Basic math and order accuracy Communication and teamwork in fast-paced environments