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PC
P.F. Chang's China Bistro
Server
Career Insights for Waiter / Waitress
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Scorecard
Based on Florida data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$31,108 / year median in Florida
+15% projected growth
Job Description
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Job Summary:
The dine-in food and beverage Servers, Waitress or Waiters are core team members of the scratch kitchen restaurant. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.Job Responsibilities:
- Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations.
- Understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions.
- Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments.
- Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.