Job Description Help for Job Description. Opens a new window.

About the location:

A rare gem on Florida's Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found. About the role To ensure guest satisfaction at the pool by cordially greeting guests, taking orders and finalizing beverage service in a professional and friendly manner and maintaining the pool area in a clean and organized condition What you will do

ESSENTIAL FUNCTIONS

• Provide guests with a level of service in keeping with Four Seasons standards including; Pick up, stock, restock, and drop off towels, juices, fruits and other amenities needed.
• Utilize the hotel computer system by ringing up sales, printing checks, closing checks and complete end of day revenue reports
• Conduct all opening procedures including obtain pool keys, unlocking all cabinets, setting up amenities and organizing pool towels.
• Serve and clear beverage items in an unobtrusive and professional manner
• Assist guests in seating, offering towel, and informing them of amenities, hotel information and food and beverage service.
• Wipe down, set up and move, when necessary all pool deck equipment
• Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.

NON-ESSENTIAL FUNCTIONS

• Perform other tasks or projects as assigned by hotel management and staff
• Respond properly in any hotel emergency or safety situation
• Report any accident immediately, no matter how minor to a manger
• Follow proper payroll and uniform procedures