Food Runner / Register

Job Summary We are seeking new SoGro team members who are passionate about hospitality and learning! In this vital role, you'll learn the menu and SoGro standards while taking orders, running food, bussing tables etc. This position is an excellent opportunity to learn and grow within our organization!

Key Responsibilities:

Greet guests warmly and provide friendly, efficient service at the register Accurately take food and beverage orders and process payments (cash and card) Answer menu questions and make recommendations when needed Coordinate with kitchen staff to ensure timely and accurate order preparation Deliver food and beverages to guests promptly and correctly Maintain cleanliness and organization of the front counter, dining area, and service stations Assist with restocking supplies, packaging to-go orders, and general upkeep Handle guest concerns professionally and escalate issues when necessary

Qualifications:

Previous experience in a café, restaurant, or customer service role preferred Strong communication and interpersonal skills Ability to work efficiently in a fast-paced environment Positive attitude and team-oriented mindset Basic math skills and comfort handling transactions Availability to work flexible shifts, including mornings, weekends, and holidays About Southern Grounds - Neptune Beach Southern Grounds Neptune Beach is a coffee shop and restaurant at 200 1st St in Beaches Town Center — Neptune Beach's boutique plaza a two-minute walk from the Atlantic Ocean. The courtyard is the reason people come: shaded outdoor courtyard, dog-friendly, string lights after dark. It's the kind of outdoor space that becomes a ritual. Inside, a chef-driven coffee shop with counter ordering and table service. Free Wi-Fi for work sessions. Outside, the courtyard that made this location. We serve direct-trade Intelligentsia coffee, all-day breakfast and brunch, scratch-made bowls, and fresh Blueberry Bakery pastries — all from a Mediterranean-inspired scratch kitchen cooking in extra virgin olive oil. Seed-oil-free options identified on the menu. beer and wine. Evening brings dinner, a wine list, and live music in the courtyard — walk-in only, no reservation needed.