Lead Server Rodney's Jamaican Soulfood & Grill Smyrna, GA Job Details Full-time $12 - $18 an hour 11 hours ago Benefits Paid training Employee discount Qualifications Kitchen health and safety standards Retail sales transactions Food service health code compliance Fine dining experience Team leadership Basic math In-person customer service Cooking Cash register operations Food safety sanitizing procedures Hospitality industry experience Leading team collaboration initiatives Payment processing in food service Managing food service teams POS systems Leadership Time management Full Job Description Overview Join our dynamic team as a Lead Server and take the helm in delivering exceptional dining experiences! In this lively role, you will oversee the front-of-house service, ensure smooth operations, and motivate your team to provide outstanding guest relations. Your culinary knowledge, beverage expertise, and leadership skills will shine as you create a welcoming atmosphere that keeps guests coming back. This is an exciting opportunity for passionate hospitality professionals eager to lead by example and elevate our restaurant's reputation for excellence. Responsibilities Lead and support the serving team to deliver top-tier guest service, ensuring every guest feels valued and attended to promptly. Manage table assignments, coordinate with kitchen staff, and oversee food and beverage service to maintain efficiency during busy hours. Utilize POS systems such as clover POS to process sales transactions accurately, including cash handling and credit card payments. Upsell menu items, including wines, spirits, cocktails, and specialty dishes, to enhance guest satisfaction and increase sales revenue. Maintain food safety standards by adhering to sanitation protocols, proper food handling, and ensuring compliance with health regulations. Assist with training new team members on service procedures, POS operation, and customer service excellence. Qualifications Proven experience in food service roles with a strong background in restaurant operations; fine dining experience is a plus. Demonstrated leadership skills with previous host/hostess or supervisory experience in a hospitality setting. Proficiency with POS systems such as clover Excellent time management skills with the ability to multitask efficiently during high-volume periods. Strong customer service orientation with exceptional guest relations skills; ability to handle guest concerns professionally. Basic math skills for processing sales transactions accurately and managing cash handling procedures. Culinary experience or food industry background preferred; understanding of food safety practices essential. We're excited to welcome motivated leaders who thrive in fast-paced environments! If you're passionate about hospitality, possess a keen eye for detail, and enjoy creating memorable dining experiences—apply today to become a vital part of our vibrant team!

Pay:

$12.00 - $18.00 per hour

Benefits:

Employee discount Paid training

Work Location:

In person