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Avion Azul

Server

Career Insights for Waiter / Waitress

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Based on Iowa data

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$30,964 / year median in Iowa

+6% projected growth

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Job Description

Join our dynamic team as a Server and become the heart of an energetic dining environment! In this role, you will deliver exceptional guest experiences by providing attentive, friendly, and efficient service. Your enthusiasm and professionalism will help create memorable moments for our guests, ensuring they feel welcomed and valued from the moment they arrive. This position offers an exciting opportunity to showcase your food industry expertise while working in a lively, fast-paced setting that celebrates hospitality and teamwork. Greet guests warmly and guide them to their tables with a positive attitude. Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring all special requests are noted. Serve food and drinks promptly while maintaining high standards of presentation and cleanliness. Upsell menu items to enhance guest satisfaction and maximize sales opportunities. Manage guest relations by responding to inquiries, resolving concerns, and ensuring a memorable dining experience. Handle cash transactions accurately, including cash handling and cashiering duties, while maintaining proper sanitation and food safety standards. Assist with food preparation, bussing tables, and supporting kitchen staff as needed to ensure smooth operations. Utilize reservation management tools like OpenTable to coordinate seating arrangements efficiently in a fine dining or nightclub setting. Maintain cleanliness of work areas, adhere to sanitation protocols, and ensure proper food handling procedures are followed at all times. Proven experience in food service or restaurant environments, preferably with fine dining or nightclub exposure. Strong knowledge of POS systems such as Aloha POS or Micros POS; experience with OpenTable is a plus. Demonstrated culinary experience or familiarity with food preparation processes. Excellent time management skills to handle multiple tables efficiently during busy hours. Exceptional customer service skills with a friendly, energetic approach to guest interactions. Ability to upsell menu items confidently while maintaining genuine guest engagement. Basic math skills for cash handling, billing accuracy, and transaction processing. Knowledge of food safety standards, sanitation practices, and proper food handling procedures. Experience in serving or host/hostess roles within the hospitality industry is highly desirable. Join us to be part of a vibrant team that values enthusiasm, professionalism, and dedication! We're committed to providing a positive work environment where your hospitality talents can shine while delivering outstanding guest experiences every day.
Job Types:
Full-time, Part-time, Temporary Pay:
$14.00 - $25.00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person