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HG
Hinsdale Golf Club
Server
Career Insights for Waiter / Waitress
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Based on Illinois data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$31,174 / year median in Illinois
+10% projected growth
Job Description
Hinsdale Golf Club is one of the premier private clubs in the Chicagoland area. Start, or continue, your career in private clubs while being mentored by our award-winning management team and work alongside some of the most talented team members in the industry. We are a family club who values its employees like they are part of our family. Visit our website for some more information about our historic club www.hinsdalegolfclub.org
Job Summary:
Responsible for assisting with food and beverage execution of various member dining areas and private events spaces. Dining areas include The Grill, The Bar, 19th Hole, Men's Lounge, Patio, Dining Room, Cabana, and all Private Event spaces. Primary responsibility is accountability of member and guest experience and assuring a culture of hospitality and teamwork while providing consistent food and beverage offering.Duties/Responsibilities:
- Responsible for Opening and Closing side work.
- Taking and fulfilling food and beverage orders using the POS system.
- Learning and retaining knowledge of all menu items such as lunch and dinner menus, daily specials and beverage offerings
- Ensures proper table maintenance during dining per established steps of service laid out in Restaurant/Banquet SOP
- Willingness to cross train to be able to provide assistance in all areas of service
- Takes initiative to ensure member/guests experiences are met with a positive and professional rapport.
- Recognize and acknowledge membership by name
- Maintaining a clean and organized workspace.
- Adheres to established standard operating procedures.
- Promotes a positive work environment and positive team atmosphere with all management and staff.
- Works in unison with bartenders, servers, support staff, and management to provide excellent service.
- All other duties within your respective department as assigned by the
Clubhouse Manager, Restaurant Manager and Banquet Manager Minimum Education, Experience & Other Skills:
- A minimum of 1 year of fine dining experience in a high profiled hospitality venue.
- Must be of legal age to service alcoholic beverages.
- Ability to effectively communicate verbally and non-verbally with others.
- Demonstrated commitment to customer service.
- Ability to prioritize, anticipate situations, and take quick action when needed.
- Ability to work independently and proactively in a fast-paced environment.
Other Requirements:
- Ability to lift at 25-100 pounds.
- While performing the duties of the job, the employee may be required to walk or stand for long periods of time.
- Must be able to bend, climb, balance, reach, stoop, kneel, crouch or crawl without hindrance.
- While performing this job, employees will be exposed to sunlight, heat, wet and/or humid conditions.
- Maintains a professional appearance appropriate to position and as per Club policy.
- Ability to climb on step stool or ladder to complete elements of the job or facilitate maintenance issues.
- Fine motor skills.
Certifications:
- Basset Certified
- Food Handler Certification