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JI
JOE'S ITALIAN RESTAURANT
Server
Career Insights for Waiter / Waitress
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Scorecard
Based on Kansas data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$30,422 / year median in Kansas
+7% projected growth
Job Description
Job Summary Join our dynamic team as a Server, where your energy and hospitality skills will create memorable dining experiences for our guests. In this role, you will be the friendly face that welcomes guests, takes orders, and ensures every aspect of their visit exceeds expectations. Your culinary knowledge and food industry experience will help you deliver exceptional service in a fast-paced, fine dining environment. With a focus on guest relations and food safety, you'll be instrumental in fostering a welcoming atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your hospitality career while working in a vibrant setting. Responsibilities Greet guests warmly and provide attentive, personalized service throughout their dining experience Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring clarity and efficiency Upsell menu items to enhance guest satisfaction and increase sales opportunities Serve food and drinks promptly while maintaining high standards of presentation and sanitation Manage cash handling, cashiering, and basic math calculations accurately during transactions Assist with food preparation, bussing tables, and maintaining cleanliness to uphold food safety and sanitation standards Use reservation management tools like OpenTable to coordinate seating arrangements and optimize guest flow Collaborate with kitchen staff to ensure timely delivery of orders in a fine dining or nightclub setting Provide exceptional guest services by addressing questions, resolving concerns, and fostering positive relationships Qualifications Previous restaurant or food service experience, particularly in fine dining or nightclub environments Proficiency with POS systems such as Aloha POS or Micros POS; experience with OpenTable is a plus Strong customer service skills with the ability to engage guests professionally and courteously Knowledge of food handling, sanitation, and safety regulations within the food industry Culinary experience or background in food preparation is advantageous Excellent time management skills to handle multiple tables efficiently during busy hours Ability to upsell menu items confidently to enhance guest experience and sales revenue Basic math skills for cash handling, billing, and transaction accuracy Host/hostess experience or serving background preferred but not required Join us if you're passionate about delivering outstanding guest experiences in a lively environment! We value energetic team players who thrive on providing top-tier service while maintaining the highest standards of food safety and hospitality. This is more than just a job — it's an opportunity to grow your career in the vibrant world of food service.