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BM
bds Mongolian Grill
Server
Career Insights for Waiter / Waitress
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Scorecard
Based on Kansas data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$30,422 / year median in Kansas
+7% projected growth
Job Description
Job Summary Join our dynamic team as a Server, where your energy and hospitality skills will create memorable dining experiences for our guests. In this role, you'll be the friendly face that welcomes guests, takes orders, and delivers exceptional service in a lively, fast-paced environment. Your culinary knowledge, beverage expertise, and sales skills will help elevate every guest interaction, ensuring they leave satisfied and eager to return. This paid position offers an exciting opportunity to grow within the food industry while showcasing your passion for hospitality and food service excellence. Duties Greet guests warmly and provide attentive, personalized service throughout their dining experience Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring quick processing of sales transactions Upsell menu items including cocktails, wines, spirits, and specialty dishes to enhance guest satisfaction and increase sales Serve food and beverages efficiently while maintaining high standards of presentation and cleanliness Handle cash transactions accurately, process payments via POS systems like OpenTable or other platforms, and give correct change Maintain a clean and organized service station, including bussing tables and assisting with food handling and sanitation protocols Support food preparation tasks when needed, ensuring food safety standards are met in accordance with health regulations Engage with guests to foster positive relationships, address inquiries promptly, and resolve any concerns professionally Experience Previous food service experience in a restaurant setting is highly preferred; fine dining experience is a plus Familiarity with POS systems such as Aloha POS or Micros POS; experience with OpenTable is advantageous Strong knowledge of wine, spirits, cocktail preparation, and beverage service techniques Demonstrated ability to manage time effectively in a busy environment while delivering exceptional guest service Experience with food handling, sanitation practices, and food safety regulations within the food industry Excellent communication skills coupled with a friendly attitude to build guest relations and promote sales through upselling techniques Basic math skills for processing payments accurately and managing sales transactions efficiently Join us if you're passionate about delivering outstanding guest experiences in a vibrant setting! We value energetic team players who thrive on providing top-tier service while showcasing their culinary knowledge. This role offers an excellent platform to develop your hospitality career—where every shift is an opportunity to make a positive impact!