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Hyatt Regency Boston/Cambridge

Server Assistant

Entry-Level JobVerifiedNo experience needed

Career Insights for Waiter / Waitress

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$37,260 / year median in Massachusetts

+14% projected growth

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Job Description

Property Description Join the dynamic team at Hyatt Regency Boston Cambridge, located in the vibrant and innovative city of Cambridge, Massachusetts! As a prestigious hotel in the heart of Kendall Square, we are seeking enthusiastic and skilled individuals to be part of our team. With its modern design, state-of-the-art facilities, and commitment to exceptional service, Hyatt Regency Boston Cambridge offers a stimulating work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide outstanding service to our diverse guests and create memorable experiences. With a culture that values teamwork, creativity, and personal growth, Hyatt Regency Boston Cambridge offers opportunities for career advancement and development. Join our team and be part of a dynamic and inclusive workplace where you can make a difference. Apply now to join our Hyatt Regency family! Overview Are you a passionate and energetic individual with a knack for providing exceptional customer service? Join our team as a Busser and become an integral part of our team dedicated to creating memorable dining experiences for our guests. As a key member of our service team, you will assist in maintaining a clean and organized dining area, ensuring guests have a seamless and enjoyable dining experience. With your high energy, attention to detail, and enthusiasm, you will contribute to the overall success of our establishment and leave a lasting impression on our valued guests. If you thrive in a fast-paced environment and have a passion for hospitality, this is the perfect opportunity to kick-start your career and grow within our renowned organization.
Responsibilities:
Assist servers in setting up tables and maintaining a clean dining area. Clear tables promptly and efficiently, ensuring guests have a comfortable and tidy environment. Refill water glasses, bread baskets, and other dining essentials as needed. Communicate effectively with the service team to ensure smooth flow of operations. Assist in carrying food trays and delivering dishes to appropriate tables. Respond promptly to guest requests and provide exceptional customer service. Maintain cleanliness and organization of dining areas, including sweeping and mopping floors. Collaborate with colleagues to ensure a positive and memorable dining experience for guests. Join our dynamic team as a Busser and unleash your passion for delivering exceptional service. Apply now to be part of an organization dedicated to providing outstanding dining experiences and create lasting memories for our valued guests! Qualifications Excellent customer service skills Strong communication and interpersonal skills Ability to work in a fast-paced environment Attention to detail and high standards of cleanliness Ability to stand for extended periods of time Flexibility to work varying shifts, including weekends and holidays High school diploma or equivalent Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $30.39 - USD $30.39 /Hr.