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CA
Culinary Agents Inc.
Server
Career Insights for Waiter / Waitress
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Scorecard
Based on Maryland data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$34,183 / year median in Maryland
+5% projected growth
Job Description
Server
Aventino Cucina is the Roman Trattoria from the team behind The Red Hen & All-Purpose Pizzerias located in Washington, DC. Situated in the center of downtown Bethesda, Aventino is a high-volume, upscale neighborhood restaurant dedicated to quality food, unique cocktails and warm hospitality. Our menus centers on seasonal produce, Italian traditions and modern innovation. We are currently open 7 days a week for dinner, lunch and brunch! We are seeking professional and dynamic servers to join our team. Candidates must posses an enthusiasm for sincere, personable service and strong sense of team. At least one year of experience in an upscale casual or fine-dining environment is required. Enhanced knowledge of Italian and Roman cuisine, wine and culture is a plus. If you are a career-driven server looking to elevate hospitality standards and grow within our company this opportunity is for you! Full or part-time positions are available with a 3 shift minimum of availability. Servers are responsible for providing seamless and attentive service while creating memorable dining experiences for all guests. Essential Functions
- Operate as the ambassador for Aventino's culinary vision, culture and general concepts
- Provide efficient, warm service to assigned table section following Aventino's Steps of Service
- Promptly deliver food to the correct guests according to table and position numbers
- Available to work a variety of days and hours
- Safely and effectively carry up to 3 food or beverage items to a table
- Safely and effectively use FOH/BOH tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces Responsibilities and Duties
- Ensures a warm and hospitable atmosp for all guests
- Use good judgment when dealing with guest challenges
- Maintains a working knowledge of all food and beverage offerings including origin, ingredients, seasonality, flavor, preparation, presentation, allergens and alternatives
- Check mise en place: all items are prepared before the start of service and in their proper place at close.
- Performs opening, on-going, and closing side-work
- Stocks all service stations with prescribed supplies and maintains their cleanliness throughout service
- Alerts management before the start of service of any supply shortages, equipment malfunctions or technical issues
- Details sections ensuring all tables, chairs and banquettes are sanitized/free of debris and wobbles, all tables have their proper setting, and all glass and flatware are smudge-free
- Guide guests in making selections from food and beverage menus by explaining off-menu additions, answering all food preparation inquiries, and offering coursing, recommendations and pairings
- Ask every guest about allergies and/or dietary requirements and proceed according to Aventino's Allergy Protocol
- Take and write down guests' food and beverage orders and input accurately into the POS
- Verify consumption of all alcoholic beverages is in accordance with state regulations and alcohol awareness training standards including alerting management to an intoxicated guest
- Continually communicate with management about any guest-related inquiries, feedback, or concerns
- Delegate tasks and direct support efficiently and kindly
- Accurately record and account for all items ordered, process payments, and account for and balance all sales/receipts in compliance with restaurant policies and procedures
- Responsible for the security and reconciliation of a cash deposit
Compensation Details Compensation:
Hourly ($4.00) plus tipsBenefits & Perks:
Health Insurance, Dining Discounts- Required Skills Knowledge of Italian and Roman Cuisine, Wine, and Culture Customer Service Orientation Sincere and Personable Service Attention to Detail Strong Sense of Teamwork Time Management Ability to Multitask in a Busy Environment Problem Solving Skills Effective Communication Skills Adaptability in a Fast Paced Environment Ability to lift up to 50 pounds Team Leadership Ability to stand and walk for an entire shift Conflict Resolution knowledge of food and beverage offerings Knowledge of Food Safety Standards Attention to Detail in Setting Up Tables Cash Handling Skills Knowledge of Allergens and Dietary Requirements Ability to Work Under Pressure Accurate Order Taking and Input Into POS System Interpersonal Skills Alcohol Awareness Training Organizational Skills Cash Handling and Reconciliation Ability to Follow Protocols Sales Skills Knowledge of Restaurant Operations•you might be interested in Server Joon Full/Part Time • Weekly ($2.
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