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Otani Japanese Cuisine

Server/Waiter

Career Insights for Waiter / Waitress

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$34,183 / year median in Maryland

+5% projected growth

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Job Description

Overview Join our dynamic hospitality team as a Server/Waiter and become the heart of memorable dining experiences! In this lively role, you will deliver exceptional guest service by taking orders, serving food and beverages, and ensuring every guest feels welcomed and valued. Your energy, attention to detail, and passion for hospitality will help create a vibrant atmosphere where guests want to return again and again. This position offers an exciting opportunity to develop your skills in a fast-paced environment while providing top-tier service that leaves a lasting impression. Responsibilities Greet guests warmly and seat them promptly, creating a friendly and inviting atmosphere. Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable. Serve food and drinks efficiently, ensuring proper presentation and timely delivery. Process sales transactions accurately, including cash handling and credit card payments. Upsell menu items such as specialty cocktails, wines, or desserts to enhance guest experience and increase sales. Maintain cleanliness and sanitation standards by bussing tables, resetting dining areas, and adhering to food safety protocols. Assist with food preparation or kitchen support when needed, demonstrating versatility in food industry skills. Provide exceptional guest relations by addressing questions about menu items like spirits or wine knowledge, accommodating special requests, and ensuring customer satisfaction. Support beverage service including cocktail mixing, drink presentation, and spirits experience to elevate the dining experience. Collaborate with team members to ensure smooth restaurant operations during busy nights or special events like nightlife or fine dining nights. Skills Proven experience in food service or restaurant environments with a focus on guest relations. Familiarity with POS systems such as Aloha POS, Micros POS, or similar platforms for processing orders and transactions. Strong knowledge of beverage service including cocktails, spirits, wine pairings, and drink presentation techniques. Excellent time management skills to handle multiple tables efficiently during high-volume periods. Ability to upsell menu items confidently while maintaining genuine customer engagement. Basic math skills for processing payments accurately and managing cash handling procedures. Knowledge of food safety standards, sanitation practices, and proper food handling procedures. Experience working in fine dining settings or nightclubs is a plus for creating upscale guest experiences. Effective communication skills to coordinate seamlessly with kitchen staff and fellow servers. Demonstrated ability to provide outstanding customer service by anticipating guest needs and resolving issues promptly. Embark on a rewarding career where your enthusiasm fuels unforgettable dining moments! We value energetic team players who thrive in vibrant environments—if you're passionate about hospitality and eager to grow your skills in a supportive setting, we want to hear from you!
Pay:
$3,000.00 - $5,500.00 per month
Benefits:
Employee discount Flexible schedule Relocation assistance
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Relocation Assistance
  • Discounts/Reimbursements