A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
Who we are: More than a restaurant, MUI is a place where craftsmanship, hospitality, and continuous learning come together. We are dedicated to creating memorable dining experiences that celebrate seasonality, authenticity, and the beauty found in subtlety. Our team shares a passion for excellence, mutual respect, and the pursuit of mastery in their craft. If you are passionate about Japanese cuisine, committed to delivering extraordinary experiences, and eager to grow alongside a team that values artistry and purpose, we invite you to join us in bringing the spirit of MUI to life.
Job Overview:
Excellent communication and interpersonal skills, with the ability to engage guests and collaborate effectively with team members and leadership Detect and identify safety issues, and comply with safety guidelines and standards Flexibility to work varied shifts, including morning, nights, weekends and holidays A friendly smile, cheerful attitude, and commitment to excellent service to set the tone for a memorable experience Monitor the operations of the food and beverages, assisting managers in identifying and resolving guest concerns Accurately take and process guest orders while communicating clearly and pleasantly Ability to stand and walk for extended periods throughout a shift Bend, stoop, reach, and perform other physical tasks required to support daily restaurant operations Thrive in a fast-paced, high-volume environment while maintaining composure, professionalism, and attention to detail Strong multitasking, organizational, and time-management skills Move quickly and efficiently to respond to customer needs Strong commitment to delivering exceptional customer service and creating a welcoming, elevated guest experience Team-oriented mindset with a positive attitude and willingness to support colleagues whenever needed Keep workstations clean, organized, fully stocked for service Uphold the restaurant's standards for professional appearance, personal grooming, and uniform presentation Follow direction from leadership and communicate clearly and respectfully with all members of the team
Qualifications:
Must be able to effectively communicate with guests and other employees Minimum 2 or more years of experience serving in full service restaurant or hospitality setting Passion for hospitality and creating memorable guest experiences Ability to work flexible hours including mornings, weekends, and holidays Excellent communication and interpersonal skills Ability to multitask and thrive in a fast-paced environment Ability to stand and walk for long periods of time (up to 8 hours) Must be at least 18 years old At least a high school diploma or G.E.
