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FT
Fiesta TexMex
Host/Server
Career Insights for Waiter / Waitress
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Scorecard
Based on Maryland data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$34,183 / year median in Maryland
+5% projected growth
Job Description
Overview We are seeking a dedicated and enthusiastic Host/Server to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and providing exceptional service throughout their dining experience. Your ability to communicate effectively and maintain a positive atmosphere will be key to enhancing guest satisfaction in our restaurant environment. 10am to 4pm shifts and 4pm to close shifts are required. If you are not available for these shift, please do not apply for the position. At least 1 year serving experience is required. Must be at least 21 years old. Responsibilities Greet and seat guests promptly while ensuring a friendly and welcoming atmosphere. Take food and beverage orders accurately and efficiently using the POS system. Provide detailed information about menu items, specials, and promotions to enhance guest experience. Assist in maintaining cleanliness and organization of dining areas, including tables, floors, and service stations. Collaborate with kitchen staff to ensure timely delivery of orders and address any guest concerns promptly. Handle guest inquiries and complaints professionally, striving to resolve issues to ensure satisfaction. Support fellow team members in various tasks as needed to maintain smooth restaurant operations. Skills 1 year serving experience is required. Minimum age of 21 years old. Strong communication skills with the ability to engage effectively with guests and team members. Excellent customer service skills with a focus on guest relations and satisfaction. Familiarity with POS systems for order processing is required. Ability to work in a fast-paced environment while maintaining attention to detail. A friendly demeanor with a passion for helping others enjoy their dining experience. Bartending experience is also preferred. Join us as we create memorable experiences for our guests through exceptional service!