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MC
Marketplace Cafe
Waitstaff/Server
Career Insights for Waiter / Waitress
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Scorecard
Based on Maine data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$36,588 / year median in Maine
+10% projected growth
Job Description
Job Summary We are seeking an energetic and dedicated Server to join our vibrant restaurant team! As a key member of our hospitality crew, you will deliver exceptional guest experiences by providing attentive service, sharing your culinary and beverage knowledge, and ensuring every guest feels welcomed and valued. Your enthusiasm and professionalism will help create memorable dining moments that keep guests coming back. This role offers a fantastic opportunity to showcase your food industry expertise, develop your sales skills, and thrive in a lively, fast-paced environment. Responsibilities Greet guests warmly upon arrival, providing excellent guest relations and ensuring a positive first impression Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, processing transactions efficiently and accurately Serve food and drinks promptly while maintaining high standards of presentation and quality Upsell menu items, including wines, spirits, cocktails, and specialty dishes to enhance guest satisfaction and increase sales Maintain cleanliness and sanitation standards by bussing tables, resetting dining areas, and adhering to food safety protocols Assist with food preparation when needed and support kitchen staff to ensure smooth service flow Manage time effectively during busy periods to deliver prompt service without compromising quality or guest experience Requirements Previous experience in food service or restaurant environments, including fine dining or casual settings Familiarity with POS systems such as Aloha POS, Micros POS, or similar platforms Strong knowledge of wine, spirits, cocktail preparation, and beverage service techniques Excellent customer service skills with the ability to engage guests professionally and courteously Ability to handle cash transactions accurately while processing sales efficiently Knowledge of food handling, sanitation practices, and basic math for order calculations and change handling Experience with OpenTable or other reservation management tools is a plus Demonstrated ability to multitask in a fast-paced environment while maintaining attention to detail Passion for the food industry with a focus on hospitality excellence Join our team where your enthusiasm fuels memorable dining experiences! We value energetic individuals who are eager to grow their hospitality career in a dynamic setting. All roles are paid positions that recognize your skills and dedication. If you're ready to bring your customer service talents to life in a lively restaurant environment—apply today!