Server DoubleTree by Hilton - 3.6 Lansing, MI Job Details Part-time $11 an hour 16 hours ago Benefits Paid training Employee discount Flexible schedule Paid sick time Qualifications Customer service Basic math Dependability Attention to detail POS Full Job Description Job Overview We are seeking a dynamic and energetic Server to join our vibrant hospitality team! As a key member of our restaurant, you will deliver exceptional guest experiences by providing attentive service, expertly handling food and beverage orders, and creating a welcoming atmosphere. Your enthusiasm and professionalism will contribute to memorable dining moments, ensuring guests feel valued and satisfied from the moment they walk in until their departure. This role offers an exciting opportunity to showcase your culinary knowledge, sales skills, and passion for hospitality in a fast-paced, lively environment. Responsibilities Greet guests warmly and assist with seating arrangements, ensuring a smooth flow of service. Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, processing transactions efficiently while upselling menu items like cocktails, wines, or specialty drinks. Serve food and beverages promptly while maintaining high standards of presentation and sanitation. Provide expert recommendations on menu items, including wine pairings and spirits, to enhance the guest experience. Maintain cleanliness and sanitation standards by bussing tables, resetting dining areas, and adhering to food safety protocols. Manage cash handling accurately, processing payments securely through POS systems like OpenTable or other platforms. Engage with guests to foster positive relationships, handle special requests professionally, and resolve any concerns promptly to ensure guest satisfaction. Qualifications Proven experience in food service or restaurant environments; fine dining or nightclub experience is a plus. Strong knowledge of POS systems, Micros POS; familiarity with OpenTable is advantageous. Excellent customer service skills with the ability to connect with diverse guests. Demonstrated ability to upsell menu items including spirits, wine, cocktails, and specialty beverages. Basic math skills for processing sales transactions accurately and managing cash handling duties. Knowledge of food safety standards, sanitation practices, and proper food handling procedures. Culinary experience or beverage expertise (including cocktail experience) is highly desirable. Ability to manage time effectively during busy shifts while maintaining attention to detail. Hospitality background with experience in serving guests in a fast-paced setting; nightclub or food industry experience preferred. Join our team and be part of an energetic environment where your passion for hospitality shines! We value dedicated professionals who thrive on creating memorable experiences for every guest while developing their skills in a supportive setting.
Pay:
$11.00 per hour Expected hours: 10.0 - 30.0 per week
Benefits:
Employee discount Flexible schedule Paid sick time Paid training Application Question(s): Do you have reliable transportation to and from work?