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SEMCA Michigan Works

Bistro Attendant Courtyard by Marriott Detroit Dearborn

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Job Description

Employer:
Marriott InternationalHotel:

Courtyard by

Marriott Detroit DearbornJob Title:
Bistro AttendantJob ID:

26094648

Employment Type:
Full-TimeCareer Area:

Food & Beverage /

CulinaryTip Eligible:
Yes Work Location:

Courtyard by Marriott Detroit Dearborn5200 Mercury DriveDearborn, MI 48126 O

•

NET Code:

35-3031.00 -

Waiters and Waitresses Pay Range:

$15.50 per hour, plus eligible tips

Hours of Work:

Full-time. Marriott does not list exact daily work hours in this posting. A flexible shift schedule is preferred. Candidates should be prepared to work a flexible hospitality schedule that may include: Morning shifts Evening shifts Weekends Holidays Other shifts based on hotel and guest-service needs Position Summary Courtyard by Marriott Detroit Dearborn is seeking a Bistro Attendant to provide food, beverage, and guest-service support within the hotel's Bistro. The Bistro Attendant helps create a positive and memorable dining experience by serving guests, preparing dining areas, communicating with kitchen staff, maintaining clean and organized workspaces, and responding to guest needs. This role goes beyond simply serving food and beverages. Bistro Attendants are expected to provide friendly, professional service while helping ensure each guest has an enjoyable dining experience. Essential Duties and Responsibilities Welcome guests and provide friendly, professional food and beverage service. Take initiative to identify and respond to guest needs. Serve food and beverages to hotel guests. Assist guests with menu selections and questions. Set up tables and dining areas for service. Clear and reset tables after guest use. Maintain clean and organized dining and service areas. Communicate guest orders and service needs to kitchen staff. Coordinate with kitchen and food-service team members to ensure accurate and timely service. Deliver food and beverages to guests. Monitor guest satisfaction during the dining experience. Respond appropriately to guest questions, requests, and concerns. Maintain food-service supplies and work areas. Clean tables, counters, service stations, and other assigned areas. Restock supplies as needed. Maintain a professional and welcoming atmosphere. Follow Marriott food-service, safety, sanitation, and quality standards. Follow company policies and procedures. Maintain a clean and professional uniform and personal appearance. Communicate clearly and professionally with guests and coworkers. Perform other reasonable job duties as assigned by supervisors or management. Guest Service Responsibilities The Bistro Attendant is expected to create a positive dining experience by: Greeting guests professionally. Providing attentive and timely service. Answering questions about menu items. Communicating effectively with kitchen staff. Anticipating guest needs. Responding promptly to guest requests. Maintaining a clean and inviting dining environment. Helping turn routine food and beverage transactions into a positive guest experience.

Preferred Qualifications Education:

High school diploma or GED equivalent preferred.

Related Work Experience:

Less than 1 year of related work experience preferred. Previous restaurant, hospitality, food-service, customer-service, or café experience may be helpful but extensive experience is not required.

Supervisory Experience:

None required.

License or Certification:

None required. Skills and Competencies Successful candidates should demonstrate: Customer service Food and beverage service Restaurant service Hospitality Guest relations Table service Dining-room setup Food handling Teamwork Communication Organization Attention to detail Time management Cleaning and sanitation Menu knowledge Multitasking Professionalism Ability to work in a fast-paced environment Physical Requirements Employees in this position must be able to perform active food-service duties throughout the work shift.

Physical requirements include:

Standing for extended periods. Walking for extended periods. Sitting as necessary. Moving across sloped, uneven, or potentially slippery surfaces. Reading and visually verifying menu and product information. Reaching overhead and below the knees. Bending, twisting, pulling, and stooping. Moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds without assistance. Moving objects weighing up to 50 pounds with assistance. Work Environment The Bistro Attendant works in an active hotel food-and-beverage environment with frequent interaction with hotel guests, kitchen employees, food-service associates, supervisors, and other hotel departments. Employees should be comfortable working in a fast-paced hospitality environment and maintaining professional guest-service standards throughout the shift.

Compensation Minimum Wage:

$15.50 per hour

Maximum Wage:

$15.50 per hour

Tips:

Yes - this position is tip eligible. Eligible employees may receive tips in addition to the advertised hourly wage. About Courtyard by Marriott Courtyard by Marriott is part of Marriott International's portfolio of hotel brands and serves both business and leisure travelers. Courtyard associates work together to provide memorable guest experiences while maintaining Marriott standards for hospitality, food service, safety, cleanliness, quality, and professionalism. Marriott International is an Equal Opportunity Employer and considers qualified applicants without discrimination based on legally protected characteristics.