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Imo's Pizza - Rolla
Server
Career Insights for Waiter / Waitress
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Based on Missouri data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$30,442 / year median in Missouri
+8% projected growth
Job Description
Job Overview Join our dynamic team as a Server and become the heart of our guests' dining experience! In this lively role, you'll deliver exceptional customer service, expertly serve food and beverages, and create memorable moments for every guest. Your energy, hospitality skills, and attention to detail will ensure a welcoming atmosphere where guests feel valued and cared for. Whether guiding guests through our menu or upselling signature dishes and drinks, you'll play a vital part in fostering a vibrant dining environment that keeps guests coming back for more. This paid position offers an exciting opportunity to grow within the food service industry while honing your skills in a fast-paced, team-oriented setting. Responsibilities Greet guests warmly upon arrival and provide attentive, personalized service throughout their visit Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring prompt delivery Serve food and drinks efficiently while maintaining high standards of presentation and quality Process cash and card transactions smoothly, including handling tips, receipts, and change with precision Upsell menu items like specialty cocktails, wines, or desserts to enhance guest satisfaction and increase sales Maintain cleanliness and sanitation standards by bussing tables, resetting dining areas, and adhering to food safety protocols Collaborate with kitchen staff to ensure timely order preparation and resolve any guest concerns promptly Requirements Previous experience in food service or restaurant environments is highly preferred; fine dining experience is a plus Strong knowledge of POS systems such as Aloha POS or Micros POS; familiarity with OpenTable reservations system is beneficial Excellent customer service skills with a friendly, energetic attitude that creates a welcoming atmosphere Ability to manage time effectively in a fast-paced setting while multitasking between serving, taking orders, and processing transactions Basic math skills for handling cash transactions accurately and calculating bills or tips Knowledge of wine varieties, spirits, cocktail preparation, and beverage service techniques Food safety certification or willingness to obtain training; understanding of sanitation standards in the food industry is essential Physical ability to stand for extended periods, lift trays or boxes, and perform cleaning duties as needed Embark on an exciting journey in hospitality where your enthusiasm makes every guest's experience extraordinary! We're committed to supporting your growth with comprehensive training opportunities and a vibrant team environment. Join us today as we serve up memorable moments together!