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CC
Cedar Creek Club
Server
Career Insights for Waiter / Waitress
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Scorecard
Based on North Carolina data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$32,331 / year median in North Carolina
+14% projected growth
Job Description
Job Summary Join our dynamic team as a Server and become the heart of an energetic dining experience! In this role, you will deliver exceptional guest service, ensuring every visitor feels welcomed, valued, and satisfied. Your enthusiasm and attention to detail will create memorable moments for our guests while efficiently managing food and beverage orders. With your culinary knowledge and beverage expertise, you'll contribute to a lively atmosphere that keeps guests coming back for more. This paid position offers a fantastic opportunity to develop your hospitality skills in a fast-paced, fun environment where teamwork and guest relations are at the forefront. Duties Greet guests warmly upon arrival and assist with seating arrangements, providing excellent guest relations from start to finish Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring clear communication with kitchen and bar staff Serve food and drinks promptly while maintaining high standards of presentation, cleanliness, and sanitation Upsell menu items including wines, spirits, cocktails, and specialty dishes to enhance guest experience and increase sales Process cash transactions accurately, handle credit card payments via POS systems like OpenTable or other platforms, and give correct change Maintain knowledge of food safety standards, sanitation procedures, and proper food handling techniques throughout service Support team members by bussing tables, assisting with food prep when needed, and ensuring the dining area remains clean and organized Experience Previous food service experience in a nice restaurant or hospitality setting is highly required; fine dining or nightclub experience is a plus Familiarity with POS systems such as Aloha POS or Micros POS; experience with OpenTable is advantageous Strong customer service skills with the ability to engage guests positively and handle diverse situations confidently Knowledge of wine, spirits, cocktail preparation, and beverage service to provide expert recommendations and upselling opportunities Excellent time management skills to prioritize tasks efficiently during busy hours Basic math skills for processing sales transactions accurately and managing cash handling responsibilities Experience in food industry roles including serving, bartending, bussing tables, or host/hostess duties enhances your fit for this energetic position Embark on a rewarding journey where your passion for hospitality shines! We're dedicated to fostering an inclusive environment that values your skills in serving delicious experiences with enthusiasm. Join us today to be part of a vibrant team committed to delivering exceptional guest satisfaction every day!