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Dunkin Donuts

cashier/server

Job Description

Job Overview Join our dynamic team as a Cashier/Server, where your energy and hospitality skills will create memorable experiences for our guests. In this lively role, you'll be the friendly face that welcomes patrons, takes orders, processes transactions, and ensures every guest leaves satisfied. Your culinary knowledge and beverage expertise will elevate the dining experience, while your efficiency and attention to detail keep operations running smoothly. If you thrive in fast-paced environments and love engaging with people, this is the perfect opportunity to showcase your talents and grow within a vibrant hospitality setting. Responsibilities Greet guests warmly upon arrival, providing exceptional guest service from seating to departure Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or similar platforms Process all sales transactions efficiently, including cash handling and credit card payments, ensuring accuracy and security Upsell menu items including cocktails, wines, spirits, and specialty dishes to enhance guest experience and increase sales Serve food and beverages promptly while maintaining high standards of presentation and sanitation Assist with food handling, preparation support, bussing tables, and maintaining cleanliness in dining areas Manage guest relations by addressing inquiries or concerns promptly to ensure satisfaction Follow food safety protocols and sanitation standards consistently to uphold health regulations Collaborate with kitchen staff to coordinate food service timing and quality assurance Support opening or closing procedures for POS systems like OpenTable or other reservation platforms Experience Previous food service experience in a restaurant or hospitality environment is highly preferred Familiarity with POS systems such as Aloha POS or Micros POS is advantageous Experience in fine dining or nightclub settings demonstrates adaptability to diverse service styles Knowledge of wine, spirits, cocktail mixing, and beverage service enhances guest interactions Strong time management skills to handle multiple tables or orders efficiently during busy hours Background in food safety, sanitation practices, and proper food handling procedures Excellent customer service skills with a friendly attitude and guest-focused approach Ability to process cash transactions accurately while maintaining professionalism under pressure Join us in creating lively atmospheres where guests feel welcomed and valued! Your enthusiasm for hospitality combined with your technical skills will make a real difference in delivering outstanding service every day.
Pay:
$15.00 - $18.00 per hour
Work Location:
In person

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Based on North Carolina data

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$32,331 / year median in North Carolina

+14% projected growth

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