Job Summary Saco River Taphaus is currently in its second year of business but benefits from decades of restaurant experience. This has allowed us to create an operation where staff can work efficiently and maximize their ability to ensure guest satisfaction. Our unique location in Historic North Conway Village puts us center stage to welcome locals and tourists throughout the year. Our committed, enthusiastic staff have worked hard to put Saco River Taphaus firmly on the map through their accurate service, engaged hospitality and ability to introduce our brand to customers new and old. Now we are adding to our team to help drive our business to even greater success. Responsibilities Enthusiastically perform your role to represent our brand with a tourist demographic that has yet to experience what we have to offer. Engage guests with passionate knowledge of our beer selection and the dynamic menu we offer. Take full advantage of the ability to impact guests in a positive way and exceed their expectations through accurate service and personalized hospitality. Approach your shift with a team-based focus of communication, problem solving and working towards shared goals of success. Work in a time sensitive manner knowing that speed and efficiency benefit the guest experience. Maintain the cleanliness of the restaurant in accordance with management and guest expectations. Enthusiastically accept the daily challenge to maximize guest satisfaction. Communicate to colleagues and management as needed to ask for help and get the support needed to stay successful. Process payments accurately using basic math skills for cash handling. Seamlessly communicate guest needs to the kitchen team through accurate ordering to assure an efficient back of house operation. Uphold restaurant standards for guest relations, culinary presentation, and overall service quality. Qualifications An enthusiastic approach to knew challenges Strong willingness to execute customer service skills with a focus on guest satisfaction. Ability to work in a fast-paced environment while maintaining attention to detail. Basic math skills for handling transactions and processing payments effectively. Value of a team-based approach and the role all staff play in our shared success. Ability to interact with management to communicate challenges and continue driving individual and team success. Excellent communication skills to interact positively with guests and team members. A passion for sales and enhancing the dining experience through exceptional service. Now is the time to join our opening team and be a part of expanding the Saco River Brewery brand!
Job Types:
Full-time, Part-time Pay:
$30.00 - $40.00 per hour
Benefits:
Employee discount Flexible schedule Food provided Paid training