Server Nan Xiang Express Township of Lawrence, NJ Job Details Part-time | Full-time $21.89 - $35.00 an hour 1 day ago Benefits Employee discount Flexible schedule Referral program Qualifications Kitchen health and safety standards Food service health code compliance Collaboration Basic math Menu item upselling Food safety sanitizing procedures Attention to detail Problem-solving Payment processing in food service Guest rapport building Suggestive selling POS systems Time management Full Job Description Job Overview Join our vibrant team as a Server and become the heart of our dining experience! In this energetic role, you will deliver exceptional guest service by taking orders, serving food and beverages, and ensuring every guest feels welcomed and valued. Your enthusiasm and attention to detail will create memorable moments for our guests, whether they're enjoying a casual meal or celebrating a special occasion. This position offers an exciting opportunity to showcase your food industry knowledge, culinary experience, and hospitality skills in a fast-paced, lively environment. Duties Greet guests warmly and present menus with enthusiasm, providing detailed descriptions of dishes and specials. Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring all special requests are noted clearly. Serve food and drinks promptly while maintaining high standards of presentation and sanitation. Upsell menu items to enhance the guest experience and increase sales through effective suggestive selling techniques. Manage tables efficiently by bussing, resetting, and assisting with guest needs to ensure smooth service flow. Handle cash transactions accurately, including cash handling and cashiering duties, while maintaining accountability. Maintain food safety standards by following sanitation protocols, food handling guidelines, and proper food preparation procedures. Collaborate with kitchen staff to ensure timely delivery of orders and resolve any issues swiftly to maximize guest satisfaction. Use reservation management platforms like OpenTable to assist with guest seating arrangements and reservations. Provide excellent guest relations by addressing questions, resolving concerns promptly, and creating a welcoming atmosphere. Requirements Previous restaurant experience or food service background is highly preferred; fine dining or nightclub experience is a plus. Proficiency with POS systems such as Aloha POS or Micros POS; familiarity with OpenTable is advantageous. Strong knowledge of food safety, sanitation standards, and proper food handling procedures. Excellent time management skills to handle multiple tables efficiently during busy hours. Ability to upsell menu items confidently while maintaining genuine guest interactions. Experience in serving, bussing, or host/hostess roles within the food industry enhances your candidacy. Basic math skills for cash handling, billing accuracy, and transaction processing. Culinary or kitchen experience is beneficial for understanding food preparation processes. Outstanding customer service skills with a friendly attitude that fosters guest loyalty. Flexibility to work nights, weekends, and holidays as needed in a dynamic hospitality environment. Embark on an exciting journey where your passion for hospitality meets your desire to create unforgettable dining experiences! We're committed to supporting your growth in the food industry while providing a lively work atmosphere filled with opportunities to shine.
Job Types:
Full-time, Part-time Pay:
$21.89 - $35.00 per hour
Benefits:
Employee discount Flexible schedule Referral program