Server

Server Turning Point Breakfast, Brunch & Lunch Restaurant - 3.4 Old Tappan, NJ Job Details Part-time | Full-time From $6.05 an hour + tips 4 hours ago Benefits Employee discount Flexible schedule Qualifications Collaboration High school diploma or GED Full Job Description

DAYTIME SHIFTS ONLY!

Get your life back and stop working nights! At Turning Point we are in search of outstanding, enthusiastic, superstars looking to become a part of our growing company! Turning Point is an award-winning

DAYTIME ONLY

breakfast, brunch, and lunch restaurant! We value our team members time and pride ourselves on promoting a better quality of life than is normally found in our Industry. At Turning Point , we have a Zero-tolerance policy for negativity; we foster a positive & fun, professional environment. You are the friendly face and the embodiment of the TP daytime meal experience! Your job is to provide friendly, attentive, and timely service to create an exceptional breakfast and lunch experience for all our Guests.

Responsibilities include:

Take orders from customers for food and beverages (in-restaurant & to-go orders) Help deliver all beverages in a timely fashion Running food as needed to the bar, teammate's tables, and to-go orders Collect customer payments and provide change in an accurate, timely, and courteous manner Provide Egg-ceptional service to all guests & customers that walk through our doors Upsell menu items and promote daily specials to enhance guest experience and increase sales. Monitor guest satisfaction throughout their meal, addressing any concerns promptly. Collaborate with kitchen staff to ensure efficient food preparation and timely service. Handle cash transactions accurately, including processing payments through POS systems. Maintain cleanliness and sanitation standards in the dining area, adhering to food safety regulations. Pre-bussing, bussing, and resetting tables for new guests as needed. Qualifications The only requirement to work at Turning Point is to have a warm, friendly, outgoing personality with a genuine desire to take care of others, we will train you on the rest! Apply today and become a part of our TP Family! Benefits/Perks Day time shifts only You can make nighttime money while working daytime hours, our restaurants close

EVERY DAY

at 3pm! Exceptional guest service training designed to set you apart in the service industry You will be respected, valued, and appreciated We advocate and encourage a healthy work life balance Flexible Scheduling Discounted meals Equity and equality ensured for all A fun and rewarding work environment Our Mission In joining us as a Turning Point Server, you will take on a role that holds the key to shaping every guest experience. Your warmth, attentiveness, and genuine care will define the moments our guests cherish. At Turning Point Restaurants, hospitality isn't just a concept; it's our way of life. Each guest should feel more than satisfied; they should feel valued, appreciated, and truly cared for. As you embark on this journey with us, we are committed to providing you with the tools and guidance needed to excel in delivering exceptional service. Our menu is crafted with care, or ambience is inviting, but it's the dedication of our staff that sets us apart. Your role extends beyond taking orders and delivering meals. You're an ambassador of our brand, entrusted with the task of creating memorable experiences for every guest who walks through our doors. We believe in setting high standards, and it's through individuals like you that we maintain them. Your enthusiasm, friendliness, and genuine desire to exceed expectations, will be the cornerstone of our success. Remember, every interaction matters. From the warm welcome to the fun farewell, your goal is to ensure each guest leaves with a smile and a strong desire to return. Upon your onboarding with Turning Point , you will receive a manual that serves as your guide, providing insights, procedures, and standards to uphold our commitment to excellence. Embrace it, embody our values, and together, let's elevate the art of hospitality at Turning Point Restaurants.

• FACTOID!

- Turning Point was originally a lunch and dinner restaurant named The Turning Point Coffee and Tea Salon prior to Kirk and Pam purchasing it and changing it over to the breakfast and lunch concept that it is today. They chose to keep the name Turning Point because the purchase of that restaurant was a huge turning point in their lives! During your training, and throughout your employment, we have a few Expectations of you:

• Be enthusiastic, polite, engaging, and friendly to all humans in association with the restaurant, guests and vendors included
• Treat every guest and every table as if they are yours
• Your primary function as a server is to give guests an extraordinary experience and exceptional service, you are not an order taker !
• When possible, accommodate guests' requests. Do not say the word "NO", rather, offer an alternative accommodation
• Always find opportunities to go above and beyond: open doors for guests, offer to take pictures for parties, etc.
• We seat guests until 3:10pm, despite our 3pm "closing" time
• If it appears the guest is not satisfied with any aspect of their experience, resolve their issue. If you do not know how to resolve their issue get your manager to resolve it
• Be kind, ESPECIALLY to those in need of kindness and compassion
• Make eye contact with all people and acknowledge them throughout the shift. Keep your head up, acknowledge all guests, co-workers, etc.
• Say "Hello, Thank You, Goodbye & Have a great day!" to everyone coming and going
• Hang out in the dining room, not the kitchen so you are always accessible to our guests
• Pay extra attention to guests at the host stand, always acknowledge them even if it is while you are on your way to dropping food off to a table
• Help guests waiting at the door, help seat guests, help guests with their take-out orders, put guests on the waitlist
• Be a good TP Buddy, teamwork makes the dream work and is essential in this industry
• Keep a positive attitude, exhibit positive body language, be thoughtful and respectful
• Don't allow one bad experience or incident to ruin your perception of all Guests One Team, One Goal Policy - At Turning Point, we do not tolerate "FOH vs.

BOH (front-of-house vs. back-of-house)" mentality seen in many restaurants - we emphasize Teamwork & Unity. Every role is essential, and we are all part of the same team. Our shared goal must be to ensure every guest receives prompt service and a satisfying dining experience. In moments of pressure, like handling remakes, delays or heavy rushes, it's critical that all staff focus on solutions, acting, and most importantly, prioritizing the guest. Errors should never lead to conflict or finger-pointing. Instead, communicate clearly, act quickly, and involve the manager when needed.

Remember:

Our strength comes from unity. A team-first, respectful mindset across all departments is what sets Turning Point apart from other restaurants. •

Note:

The Turning Point location that you are applying to is an independently owned and operated franchise location. This location is NOT managed or operated by the franchisor, Turning Point Franchisee System, LLC or Turning Point Holding Company, LLC or an affiliate. Franchisees are independent business owners who set their own compensation, wage and benefit programs, and are obligated to follow all local, state, and federal laws. All hiring and termination decisions will be made by the franchisee. Complete our short application today- Hourly rate plus TIPS !!

Job Types:

Full-time, Part-time Pay:

From $6.05 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person