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PENN Entertainment, Inc.

Steakhouse Server

Career Insights for Waiter / Waitress

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Based on New Mexico data

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$30,557 / year median in New Mexico

+8% projected growth

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Job Description

Salary Not Available Position range in Eastern Region $26k - $43k Per Year Steakhouse Server PENN Entertainment, Inc.
Occupation:
Waiters and Waitresses
Location:
Hobbs, NM - 88240
Job Type:
Regular, Part Time (Less than 30 Hours)
Posted:
08/27/2026 Positions available: 1
Source:
PENN Entertainment, Inc.
Web Site:
www.pennentertainment.com Job #: 4402414953 Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Schedule Part Time Job Type Regular Job Description Help for Job Description. Opens a new window. Introduction ... Overview We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Responsibilities The Steakhouse Server is responsible for providing beverage, food, and bussing services. Must be outgoing with the ability to engage and entertain guests. All duties are to be performed in accordance with departmental and company policies, practices, and procedures.
Essential Duties & Responsibilities:
  • Greets guests in a timely manner and obtains beverage and/or food orders. Initiates conversation with guests.
  • Expedites food and drink orders for each party quickly and accurately. Serves refills upon request and follows up for additional food and beverage requirements.
  • Keeps tables neat and orderly by removing glassware no longer in use. Clears and resets tables for next seating.
  • Adheres to all responsible alcohol serving requirements as dictated by the state; requests identification from guests ordering alcohol when legal age is questionable.
  • Anticipates guest needs when possible.
  • Communicates with bartenders and managers regarding guest requests.
  • Completes end of shift checkout and paperwork according to preset standards.
  • Complete assigned opening and closing side work.
  • Claims tips received according to laws governing wage reporting.
  • Provides ACES Customer service to every patron and employee.
  • Perform duties in a safe manner; report any potential safety hazards to management staff.
  • May be required to answer questions when a manager is not available.
  • Must work well under pressure and meet multiple and sometimes competing deadlines.
  • Adhere to all corporate and local policies, procedures, and operating guidelines.
  • Must always demonstrate ethical and cooperative behavior with guests, co-workers, and leadership.
  • Performs other duties as may be assigned by department and/or company management.
  • Follow all cleaning, sanitation, and PPE position specific guidelines. Additional Information Help for Additional Information. Opens a new window. Requirements
  • Must be at least 19 years old.
  • High school diploma or G.E.D preferred.
  • 6 months or more relevant experience or equivalent combination of education and experience required.
  • 6 months or more experience in a fine dining or casino steakhouse environment preferred.
  • Must qualify for certification through NMAST.
  • Strong knowledge of spirits, wine, champagne, mixed cocktails.
  • Basic math skills are required, ability to handle cash and accurately make change.
  • Maintain a professional, neat, and well-groomed appearance adhering to company standards and work varied shifts, which will include weekends and holidays.
  • Ability to read, write and speak English required.
  • Strong customer service and interpersonal skills are required.
  • Ability to work as part of a team and to promote cooperative approach between departments.
  • Ability to work unsupervised. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perofm the essential fundtions.
  • Frequent brisk walking, climbing stairs, bending, lifting, stretching, reaching, kneeling, squatting, and standing for extended periods of time.
  • Walking and/or standing 90% of the time.
  • Lifting up to 30 pounds to stack, store or move materials, supplies and equipment. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
  • While performing the duties of this job, the employee mostly works inside the building. The employee is regularly exposed to airborne particles, toxic fumes and/or chemicals.
  • The noise level in the work environment is very loud.
  • Exposure to bright lighting.
  • Exposure to unrestricted second-hand smoke.
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