FOOD SERVER-CAFE

Introduction ... Overview We re always looking for talent that believes in having fun. At PENN Entertainment, you ll get to be a part of an exciting industry, where the days and nights are fast paced. You ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Responsibilities Greet guests with a smile and pleasant disposition in a timely manner. Must be familiar with menu, daily specials, and preparation of foods and prices. Use suggestive selling (i.e., cocktails, appetizers, desserts, etc.). Take guest s orders and accurately input the order into the computer. Observe and anticipate guest s needs, keeping table cleared between courses, and beverages filled throughout their meal. Present check for payment when all guest needs have been met. Complete assigned side work and additional daily tasks. Serve table completely, using trays and covers on food, serving all sides and accompaniments in a timely, efficient manner according to all standards and sequence of service. Check with guests to ensure they are enjoying their meals and take action to correct any problems, immediately notifying the Assistant Restaurant Manager on duty. Inform immediate Assistant Restaurant Manager if situations arise with guests or fellow team members that cannot be handled directly. Serve Food and Beverages to guests in a quick, efficient and courteous manner. Requirements High school diploma or GED equivalent preferred. Six (6) months experience as a server in a dining establishment preferred. Previous cash handling experience is preferred. Must have excellent guest service skills. Able to operate a point of sale (POS) System and/or adding machine and make change. Must have basic math skills. Adequate mathematical skills and the ability to understand and utilize a POS system/count money and provide change. Able to work varied shifts and hours. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.