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Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
Primary duties and responsibilities include, but are not limited to, the following:
Provide proper and professional cocktail service to all guests in a friendly, courteous, and timely manner resulting in guest satisfaction.
Promote and document orders for drinks, reciting selections of all "call", and "premium" brands as requested, pass on order to Bartender, properly garnish and deliver to guest in a timely manner.
Maintain cleanliness and sanitation of guest areas and equipment at all times including: removing empty glasses/bottles, cleaning ashtrays, emptying garbage, sweeping/mopping floors, scrubbing/sanitizing equipment, etc.
Maintain proper and adequate set-up of bar on a daily basis, before, after and during shift.
Listen and respond to guest inquiries using a positive, clear speaking voice.
Interact with co-workers and customers in a professional and polite manner.
Any other duties as assigned within the scope of this position.
KNOWLEDGE/SKILLS/ABILITIES
Must be able to work in a team environment
Candidate must be able to communicate in English, both in written and oral form.
Ability of simple reading, math, writing and task completion skills is required.
Must have the following skills: compiling, coordination, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
Must be a minimum of 21 years of age.
CERTIFICATES AND LICENSES
Must obtain and maintain appropriate licensing with the Alcohol Awareness Card.
EDUCATION and/or
EXPERIENCE
Previous cocktail server experience preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
PHYSICAL DEMANDS
While performing the duties of this job, the team member is constantly standing, walking, and frequently reaching overhead, bending over, kneeling, and balancing during the duration of their shift.
Must be able to push/pull and lift/carry 50lbs or less frequently.
The team member will constantly have repetitive use of both hands and occasional light and firm/strong grasping motions.
Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other mechanical devices.
The noise level in the work environment is usually moderate.
Team Member may be exposed to slippery surfaces, fumes/odor and secondhand smoke.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.